Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 1,941 reviews
5 Stars
1,321
4 Stars
505
3 Stars
70
2 Stars
27
1 Star
18
95%of customers recommend this product. 
(
1,822 out of 1,922
)
Customer Reviews for Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Customer Rating
5 out of 5
5
Samsung is awsome
on August 1, 2015
Posted by: Michelle72
from Rochester,Nh
Expertise:Intermediate
I have owned 3 of these phones and currently own a galaxy s5. I love samsung. I own 3 samsung tv's including a smart tv. A tablet laptop Camara washer dryer and I sure more. I will say I'm not to sure about the new Galaxy 6. No removable battery or storage
Pros: Realistic color, Built-in speakers, Lightweight, expandable storage
Cons: Not high def, breaks easy
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great phone at first, but is no good
on August 1, 2015
Posted by: GeminiScott
from Port Huron, MI, USA
Expertise:Intermediate
At first, I thought all the features were really cool, until they became too much and they drain the battery quicker. I had issues with my phone turning off randomly, then it was restarting randomly, then it went back to just turning off randomly again. I ended up buying a new battery that is a different brand after doing some research, and now it stays on just fine. I had to replace my micro sd card and lost all of my photos because the phone kept removing and remounting the card on its own. Eventually, the sd card became corrupted and I couldn't save it. I had to buy a new one after that. Now, I keep getting an alert that tells me to restart my phone because my sim card has been removed. I tried taking it out and putting it back in, but it still does it randomly. Also, the original battery for the phone would get so hot sometimes in my pocket, that it would burn my leg and I would be forced to take it out and remove the battery until it cooled back down. This would happen even when nothing was running on the phone. It seams like every update the phone had, more and more things started to go wrong. Recently, I keep having issues with my notification alerts not going off. I sometimes don't get any vibration or sound when a text is received, or an email, or any other notifications. I know the speaker works though, because I can play sound on it, and I checked all the volume controls and notification sounds and settings. The only way I know I have a notification without unlocking my phone is if I happen to see the tiny notification LED at the top of the phone.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: Did not meet expectations, gets hot
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This has been my best smartphone
on August 1, 2015
Posted by: Luv2Fly9
from Georgetown OH
Expertise:Intermediate
I have used my S4 for close to a year now and it has been great! First off I like the design and the tough build of this phone.I also like the screen size in relation to overall size.It's very well proportioned.
The display is another of my favorites. It is super clear and fun to use.
Next, I really like the performance this phone delivers.It's fast with apps and has only frozen 3 or 4 times.It's very simple to figure out and quite self explanatory.
Of course there's a few places where it could be better.The front facing camera could use a few more megapixals and the main speaker could be better.
Really that's the only cons I can think of.
Overall this has been an amazing phone for me and continues to be .I would recommend this to others
Well done, Samsung!
Pros: Realistic color, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is the perfect smartphone
on July 31, 2015
Posted by: Maggieb324
from NYC
Expertise:Beginner
I take great pictures, better than my digital camera. It is easy to use and discover new features each week. . What i like best is that is so easy to use the smart component of the phone without getting a stress headache.
Pros: Inexpensive, Realistic color, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Easy to Use
on July 31, 2015
Posted by: Hiltonc2
I am old school, and this phone is pretty easy to figure out. The settings were in a different place than my last phone, besides that it has been smooth sailing. Since operated these phones is not second nature to me, I am pleased with the feature that pops up to tell you something and gives you the option for a reminder in the future.
Pros: Inexpensive, Realistic color, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Product has great features
on July 31, 2015
Posted by: Abcah
Expertise:Intermediate
Have loved the phone. The battery could be improved. Ii had to get a new one before the phone was two years old. Enjoy all the features.
Pros: Bright display, Built-in speakers, Durable, Lightweight
Cons: battery not great
I would recommend this to a friend!
Features
2 out of 5
2
Performance
2 out of 5
2
Design
2 out of 5
2
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S4 is the best smart phone I ever had
on July 31, 2015
Posted by: Satya0107
from Milpitas, CA, USA
Expertise:Intermediate
Samsung Galaxy S4 has been the best smartphone I ever had. I find it is perfect to hold with best of the features and memory. Its speed is excellent and worth having.
Pros: Realistic color, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Galaxy S4
on July 30, 2015
Posted by: Bev51
from Tennessee
Expertise:Intermediate
Is great phone have had no issues with performance of this phone.
Pros: Inexpensive, Bright display, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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