Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 1,941 reviews
5 Stars
1,321
4 Stars
505
3 Stars
70
2 Stars
27
1 Star
18
95%of customers recommend this product. 
(
1,822 out of 1,922
)
Customer Reviews for Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Customer Rating
1 out of 5
1
The durability of the cell phone was very very bad
on June 19, 2015
Posted by: NinjaKim
from Glendale, CA, USA
Expertise:Expert
At first the phone functioned as a normal cell phone would work, but after over a year, the phone screen started to have issue which was flickering of the cell phone screen. Sometimes the phone cell phone goes black when the start button was pressed.
Not recommended due to durability of the phone as I think the phone should be durable for over 2 years due to the contract agreement with the wireless carrier.
Pros: average
Cons: durability
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My Galaxy s4 review
on June 19, 2015
Posted by: Red67852
Expertise:Expert
I have been using my Samsung Galaxy s4 for a little over a year now and I have enjoyed every second of it. Although the battery isn't the best it has improved with the brand new Android 5.1 Lollipop update. Lollipop runs smoothly on the s4 but has its fair share of software glitches too. Some of the problems I've incounterd with Lollipop are my contacts don't always sync through FaceBook , and when I have to shut down applications it may take multiple swipes just to shut down the app. Over all great phone that still runs the latest version of Android.
Pros: Lightweight
Cons: plastic
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
2 out of 5
2
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Useful
on June 19, 2015
Posted by: Lola44
from Brooklyn park, MN
Expertise:Intermediate
I've had this phone for almost a year and I still really enjoy using it. I've dropped it many times and it still works perfectly fine.
Pros: Bright display, Durable
Cons: Too big
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has great features
on June 17, 2015
Posted by: Dotdashdot
from Hicksville, NY, USA
The picture quality is great and the color over all is perfect. Not happy with the updated format.
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Poor Battery life
on June 15, 2015
Posted by: phonereview
It can be difficult to get the phone to last a day. I have purchased a new battery so I can swap batteries if the phone runs out of power. Its unfortunate the newer Samsung phones do not have removable batteries, as you will not be able to easily swap out after a long day.
Cons: Too big
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
2 out of 5
2
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Features, pros and cons.
on June 15, 2015
Posted by: VioletsMom
from Minnesota, USA
The phone is the right size for my hand. Easy to navigate. However, I am not fond of the Lollipop O.S. It sinks my cars' Bluetooth and doesn't work. Also the icons and other new features in it, are too child-like and inappropriate for my work environment. Other than that, I like the phone.
Pros: Lightweight
Cons: lollipop os is awful.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Solid Performer
on June 14, 2015
Posted by: OU91CMANN
from Stow, OH, USA
Expertise:Expert
The first real smartphone I have owned that actually is a good phone and decent speakerphone. I use my phone everyday at work (I do not have a desk phone).
Features I like:
Phone/Speaker - excellent quality
Screen - what more do you really need? Great for everything
Expansion Options - easy to add more memory (hard to believe chips that small work)
Battery - works great and when you need it just peel off that back cover and pop in your spare.
Features I do not like:
None - this is really a great phone.
I had mine for more than 2 years before I recently dropped it onto the asphalt and destroyed the screen and phone corner. So I recently made a choice to replace my S4 with a new one (insurance claim) rather than upgrade to the S6 despite being past my 2 year contract commitment.
Pros: Built-in speakers, Bright display, Inexpensive, easy access battery, easy access memory card
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Samsung
on June 14, 2015
Posted by: redw
Calls people on his own. changes screens etcHas a mind of its own,
Pros: Built-in speakers
Cons: Too big, Did not meet expectations
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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