Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 1,941 reviews
5 Stars
1,321
4 Stars
505
3 Stars
70
2 Stars
27
1 Star
18
95%of customers recommend this product. 
(
1,822 out of 1,922
)
Customer Reviews for Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Customer Rating
3 out of 5
3
My Galaxy S4
on June 1, 2015
Posted by: WillBoston
from Boston
Expertise:Intermediate
I am not a satisfied customer, my contract is up on Two Months. I cannot wait to Replace this Model. It displays an app when it is in standby mode. I am really dissatisfied with it phone features
Pros: Inexpensive, Lightweight
Cons: Poor quality, Did not meet expectations, i am highly dissapointed
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very reliable
on June 1, 2015
Posted by: bigteddyz
Have used my phone for over two years without a problem.
Pros: Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone with few cons
on June 1, 2015
Posted by: Mrspriggs
from Corvallis, OR
I've had this phone for almost 2years and couldn't ask for better. The plastic frame makes it very durable and easy to access the battery, Sim card and SD card which is a huge pro verses the iphone. Its sleek and very nice to hold even without a case. The only con I can think of is the battery usage which I find I have to charge 2-3 times a day depending on how much I use it. Also in hot days its prone to overheatin. Overall great phone for the buck and can't wait to try out the newer versions of the Galaxy's.
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use and love love the sharing
on June 1, 2015
Posted by: Anonymous
from pescadero ca
Expertise:Intermediate
I have had this phone for about a year now and I love it. It's fast and the men or on the phone is what I like like the most. Fast and reliable. The air gestures are great and fun and the s beam annndre ufc ate great overall a great phone and doesn't have bugs.
Pros: Bright display, Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A good phone
on May 31, 2015
Posted by: Johnsamsungeie
Expertise:Intermediate
Samsung s4 is a good phone. Works well good battery life ok screen not too small not too big
Pros: Bright display
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not great
on May 31, 2015
Posted by: ChristinaK
from Ny NY
Expertise:Expert
I replaced my stolen 5S with this phone or rather I was sent a "refurbished" phone. I am now on my 3rd replacement and not happy. All my other samsung devices watch and tablet are great love them. This S4 over heats, dangerously so, stops mid app and now some apps that were working are no longer doing so. I am sure I will visiting my phone service store in another month to replace this phone. Very very dissapointed with this samsung product
Pros: Bright display, Durable, Lightweight
Cons: Did not meet expectations, over heats easily
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Features, Yet Some Are Terrible
on May 30, 2015
Posted by: gc2768
from Dallas, Tx
Expertise:Expert
After updating to Android 5.0, via Kies, the texting stopped working.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: Poor quality
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excellent features
on May 30, 2015
Posted by: rsdegu
from California, USA
Expertise:Intermediate
I've had this phone for sometime and use it for appointments, scheduling and storage of some personal data. Although the phone is great for work and personal use; there are some apps and feature that should be delete or refined by someone at the office of purchase. I've tried several times to get information on the best, charging system for my home. I've purchased several and they all do the same, one-two hours to fully charge the unit. I'm open to recommendations.
Pros: Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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