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Customer Reviews Collected from Samsung US |
Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Average Customer Rating:
4.6
Rating breakdown 1,941 reviews
5 Stars
1,321
4 Stars
505
3 Stars
70
2 Stars
27
1 Star
18
95%of customers recommend this product.
(
1,822 out of
1,922)
Customer Reviews for Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Customer Rating
3
Great Hardware Terrible Software
on May 21, 2014
Posted by: 2Dobies
from Milwaukee, WI, USA
Expertise:Expert
I will try to be short and say that most people will tell you the hardware is impressive which is definitely true and not worth getting into details about. What is worth mentioning is that the software is making the main function of this phone terrible. A phone primarily should be good at making phone calls, so the fact that this phone makes this task difficult is a huge negative. To be specific, my issue is when I go to dial a call using the phone app icon or the contact app icon. Initially the phone is setup to use the phone app icon, once this app is open, there are four options for placing calls: keypad, recent, favorites, contacts. This phone will always default to open the keypad option which is only showing a keypad with a large blank area above the keypad. This area could be filled with recent calls, but it is empty. For this reason, I now typically make calls from the contacts app icon because it will default opening the last option which I always like using favorites. The fact that I can use google now to make calls helps make this problem not so big, but Samsung should definitely fix this soon. People who complain about battery life lack the ability to implement suggestions made by the manufacturer and multiple different sources. Basically I never have an issue with battery life unless I enter a factory or building with poor reception and I forget to put the phone in airplane mode. The lack of being able to listen to FM radio from this phone is also a negative.
Pros: Bright display, Lightweight
Cons: low volume from built-in speakers, no fm radio
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
Great features but poorly built
on June 3, 2014
Posted by: Wino72
from Liberty Ny
Expertise:Intermediate
Overall I enjoy my S4 but it is way TOO FRAGILE and should have a thicker glass and most importantly a metal skin
Pros: Bright display, Lightweight
Cons: Poor quality, Did not meet expectations, thin glass, plastic
I would recommend this to a friend!
Features
4
Performance
3
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Battery woes
on August 12, 2014
Posted by: Mbwebman
from NJ
Expertise:Intermediate
The unit itself is very good but it suffers from serious battery issues. If you don't keep 90% of your apps closed at all time, you will run out of battery in a very few hours. Also the battery tends to make the entire unit very hot when under any sort of application load. This makes the unit very uncomfortable to keep in your pocket.
Pros: Built-in speakers, Bright display
Cons: Did not meet expectations, hot battery, short battery life
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoying It
on August 12, 2014
Posted by: wineman
Expertise:Intermediate
Love my S4 wish I could have waited another month to get the S5 but the phone I was using would let me
Pros: Built-in speakers, Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
grat for playing games
on October 25, 2014
Posted by: player51
from saint paul, mn, usa
I enjoy the quickness of going from screen to screen
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
great phone, easy to use
on November 6, 2014
Posted by: olelady53
from Wenatchee, WA, USA
Expertise:Intermediate
I love this phone, easy to use, easy to get apps, larger size makes it easy to read. The color is beautiful and I love the camera!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, great camera
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome display....
on December 15, 2014
Posted by: Pointbreak911
from Orange County, CA, USA
Expertise:Expert
the display is just amazing and the speed and the ability to multi task is amazing. The best thing is the fact that my Galaxy pro tablet can syn up with the phone and I can use the phone through my tablet.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, power, ability to syn up with galaxy tablet
Cons: wish it had more accessories i.e. docks
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THIS PRODUCT HAS GREAT FEATURES
on December 22, 2014
Posted by: BAJAWOODY
from IN
Expertise:Intermediate
I REALLY LOVE THE GALAXY S 4. I HAD AN I PHONE AND DESPISED IT.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: none
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US