Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 1,941 reviews
5 Stars
1,321
4 Stars
505
3 Stars
70
2 Stars
27
1 Star
18
95%of customers recommend this product. 
(
1,822 out of 1,922
)
Customer Reviews for Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Customer Rating
5 out of 5
5
I have switched to the Galaxy S5 & after not thinking it could get any better than the S4
on August 12, 2014
Posted by: Jhutch1
from North Carolina, USA
Expertise:Beginner
I am from the "old school" and learned to like the Galaxy S4 and now to love the S5. I have enjoyed it so much I talked my friend from even further back "old school" to purchase an S5. He really is catching on well even though as you get older - its hard to accept change. I kept reading the tutorials since he was having a hard time knowing how to answer a phone call & found out I could just have him hit the main big button @ bottom everytime rather than "not seeing well" searching to find where the arrow button was to switch to answer. And today, he surprised me getting on the Google where the microphone was and asked for a request rather than going on his IPAD searching like before. I am very happy & so is some of my friends & family that have one too.
Pros: Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
POWER HOUSE of a phone - Samsung I am impressed a/f 2 yrs use
on August 12, 2014
Posted by: akUSA
from Charleston, SC, USA
Expertise:Intermediate
A power-house of a phone. If you are looking for no issues and having to absolutely abuse the phone in terms of web use, shopping, conference calls, etc. then I would highly recommend this phone. This is my second year with this phone and I have not once felt that the phone can't still keep up with my needs and I am as power users as you can get. Built well (plasticky) but has held up pretty well for all the daily grind. I would highly recommend it to a responsible adult (not kids) who uses the phone for all its purpose. Web use, work, personal stuff, etc.
I will certainly wait for the Samsung Galaxy S6 before I give this baby up.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight, amazing performance even a/f 2 yrs of serious use
Cons: plasticky and does not feel substantial
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice Phone
on August 12, 2014
Posted by: Revengeforme
from Colorado
Expertise:Intermediate
I love this phone. It has great performance and lots of features to customize the phone. It is slim and lightweight also.
Pros: Built-in speakers, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Awesome phone
on August 12, 2014
Posted by: luvmyphonebutwantatab
from upstate ny
Expertise:Intermediate
Phone is great, never had any problems from date of purchase until the KitKat update. Used to be incredibly fast, versatile, and very user-friendly. With update came new features (yay!) but phone started yo get bogged down and slower. Keyboard especially suffers noticeable lag. Phone now also gets noticeably hot very quickly when running certain combinations of apps, such as videochat, and often receive a "cooling down, limited functionality" notification
Pros: Bright display, Realistic color
Cons: updates include overheat, fair amount of bloatware
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I am very happy with this product.
on August 12, 2014
Posted by: DMan10
from Charlestown, NH
Expertise:Intermediate
I previously owned another product before switching to the Galaxy S4. I switched due to the functions of the Android based products for my bussiness. I have found the android based products suit my needs far better than the other products. I wouldn't use anything other than these products. Additionally, I have convinced many friends and family to switch over to this product line.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing.
on August 12, 2014
Posted by: amason13
from Parker, AZ, USA
Expertise:Intermediate
This phone has all the bells and whistles, great memory and functional. I like the auto scroll and the new camera from the S3 I really think the creators took good notes to what people are looking for in a phone. Lets face it we spend more time with our phones then a social life. My only complaint with my phone was the battery did not last very long with continues use. But with that being said it charges very quickly.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, easy to operate
Cons: battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It has everything
on August 12, 2014
Posted by: XYZN
from North Carolina
Expertise:Intermediate
The S4 is so easy to use and has so many features-great camera, lots of apps, easy to navigate, reliable, durable and attractive.
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GREAT Tablet
on August 12, 2014
Posted by: Cheeda64
from CEDAR SPRINGS, Mi
Expertise:Beginner
Never had a tablet prior to the Galaxy note. The capabilities of 2 screens made my presentation easy to write and also to present. The office program, I was a little worried about but I was able to transfer from my tablet to my home pc with our any trouble opening it or reading it.
The Galaxy note tablet is also excellent for gaming and listening to music.Love the screen mirroring once I figured it out.. over all it has helped me out tremendously with work and play. I LOVE IT!!!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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