brother-usa.com Customer Reviews Collected from brother-usa.com
Brother - HL-3170CDW Color Laser Printer - Black
Average Customer Rating:
4.1 out of 5
4.1
Open Ratings Snapshot
Rating breakdown 608 reviews
5 Stars
345
4 Stars
129
3 Stars
49
2 Stars
28
1 Star
57
81%of customers recommend this product. 
(
481 out of 597
)
Customer Reviews for Brother - HL-3170CDW Color Laser Printer - Black
Customer Rating
5 out of 5
5
Great performance
on June 14, 2018
Posted by: David AP
from Atlanta, GA
Great product and very user-friendly. Print quality is well above par. Would buy printer again. Performs as advertised.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Perfect for my needs
on June 16, 2018
Posted by: Grnncow
from Fort Collins, Colorado
This printer is exactly what we needed for our small business. Its perfect for office printing, and all our crazy projects, like hot sauce, and jam labels. I'm so glad we picked his printer.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
it orders its own replacement cartridges .
on October 7, 2018
Posted by: WeatherAardvark
from Des Moines, IA
I wish I had bought this 20 years ago when i was teaching. It would have solved me many worries. However, now I can print maps and items that the color make them easier for me to use. Replacing cartridges is straight forward and easy. Set up with my iMac and PC's in the home quickly with no problems. Yes, it is a tad slow on the start but the images are crisp. A definitely to consider .
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
Excellent color and graphics for business reports
on October 16, 2018
Posted by: DCPANO
from TX, United States
Using this for over two years and zero problems. Duplex feature saves paper and shipping costs.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Second one
on December 12, 2018
Posted by: heliboy
from ky
Love this machine, on my second one. First one still going strong, but needed a second one for home office. User friendly, easy to operate, dependable.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
Fuser Defective
on July 15, 2014
Posted by: MKopc44
from Pittsburgh, PA
I bought this printer in late April 2013, by the time October rolled around, it was ghost printing and wrinkling the paper on every print. I called Brother, and they sent me a replacement with no problem, well, it's July 2014 and guess what? same exact problem. the fuser is cracking and chunks of the orange roller part are falling off. oh, and the warranty for the piece of Junk is only valid for one year from the purchase of the original machine, not the replacement. bottom line...don't buy this if you want it to last more than 6 months. and by the way, I was using the correct paper and keeping up with all the "recommended maintenance" per the manual. I am going to buy an HP.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
Very Unhappy with the HL-3170CDW
on October 1, 2015
Posted by: Baxter
Many problems with this printer. After about 6 months the drum went out and had to be replaced. Then a month later streaks in the prints so they sent me a refurbished replacement. Now I'm having printing problems again and have to clean the toner cartridge wires constantly to prevent streaks. Not happy at all with this printer.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
First Printer Broke
on November 24, 2014
Posted by: badfuser
from New Jersey
This is my second HL-3170CDW printer. The first one did not last more than 18 months. The fuser roller became damaged. Luckily I had purchased product protection from Staples when I originally purchase it so I was able to replace it without having to pay too much. The only reason I purchased another one was because I had over $300 worth of unused toner that I did not want to throw away. The printer itself is quite god with nice color and good print speed.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
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