Overall Customer Rating
3.4 out of 5
3.4
Open Ratings Snapshot
Rating breakdown 30 reviews
5 Stars
10
4 Stars
7
3 Stars
4
2 Stars
3
1 Star
6
30  reviews)
Features
3.3 out of 5
3.3
Performance
3.7 out of 5
3.7
(30 Reviews)
60%of customers recommend this product. 
(
18 out of 30
)
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Overall Customer Rating
3.4 out of 5
3.4
Open Ratings Snapshot
Rating breakdown 30 reviews
5 Stars
10
4 Stars
7
3 Stars
4
2 Stars
3
1 Star
6
30  reviews)
Features
3.3 out of 5
3.3
Performance
3.7 out of 5
3.7
(30 Reviews)
60%of customers recommend this product. 
(
18 out of 30
)
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  • Tech Insider Network
Customer Rating
5 out of 5
5
Very Good Product
on February 15, 2009
Posted by: CiONE
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from Philadelphia, PA
The product is very good if you know what it is used for and how to use it. I bought this for montages from my Playstation 3 and Xbox 360 and it works fantastically. If you are looking for a good capture card for these types of activities then i really recommend this. I disagree with the reviews that say its hard to set up... while there isnt much directions its pretty straight forward, and if you get stuck there is Youtube to help you out or google.
What's great about it: Easy to use, Studio 12 is a great feature.
What's not so great: A little confusing to set up for those without knowledge, there are some great videos on youtube to teach you how to.
I would recommend this to a friend!
Performance
5 out of 5
5
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  • Tech Insider Network
Customer Rating
2 out of 5
2
worst customer service ever !
on March 2, 2009
Posted by: dr71
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from new york
first and formost , pinnacle customer service is one of the worst i ever dealt with ....the product would be really cool if it didnt freeze up as many times as it did ... if you have any type of major problem you are doomed. Customer service is one big run around ...!!!
What's great about it: ease to setup
What's not so great: customer service !!!!!!!!!!!!!
No, I would not recommend this to a friend.
Performance
3 out of 5
3
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  • Tech Insider Network
Customer Rating
3 out of 5
3
to help others
on March 14, 2009
Posted by: kevbin
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from chesapeake, va
everything was easy in installing, except installing the hardware device... you need to download the installer in their website.. hope this helps
What's great about it: simple, price will be better if lowered
What's not so great: installation of hardware
I would recommend this to a friend!
Performance
4 out of 5
4
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Customer Rating
5 out of 5
5
Amazing software
on December 28, 2009
Posted by: Pro
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from Clyde,Nc
it's amazing if you want to recortd video's and watch on computar or put on youtube, this is for you and, recomend to friend x99999999
What's great about it: The fact that it's amazing with 360 record what your playing then on Jtv
What's not so great: Whats not great about you high?
I would recommend this to a friend!
Features
5 out of 5
5
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  • Tech Insider Network
Customer Rating
4 out of 5
4
Best capture card for $65
on July 9, 2009
Posted by: AZOOOPPY
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for a $65 capture card, i thought this was worth it.
Pros: good price, good audio/video quality (if you find good settings), simple installation and use.
Cons: lags computer
overall, this is a very nice piece of technology, although it lags up my computer just a bit, it gets the job done.
What's great about it: good price, excellent video/sound quality if you play around with the settings.
What's not so great: pinnicle studio 12 takes up the whole computer, lags my computer a lot
I would recommend this to a friend!
Performance
4 out of 5
4
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  • Tech Insider Network
Customer Rating
2 out of 5
2
A Dissapointment
on December 25, 2008
Posted by: DeWyElAyEn
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from ... Not Here
I got the pinnacle dazzle dvd recorder today specificly to make gaming videos, i was incredibly dissapointed to find that the pinnacle program was incredibly difficult to use, did not come with directions and the dazzle doesnt even record my audio! I was recording with it using windows movie maker, and it was only recording video (barely)
What's great about it: At least it records video (barely)..
What's not so great: doesnt record audio, and tends to lag alot
No, I would not recommend this to a friend.
Performance
1 out of 5
1
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Customer Rating
1 out of 5
1
Software is junk!
on December 26, 2009
Posted by: JerCO
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from CO
The most frustrating piece of software I've ever used. The menus kept giving me errors when I tried to edit them, stating I needed to upgrade to use multiple menus when I was only using a single menu. Tech support kept telling me I couldn't use multiple menus. I got it escalated, then the next level said the same thing until I finally got him to realize I was doing a single menu. Also, had issues with menu links switching around after you tested and made sure they were right. You'd find out after burning the disk and had to throw it away. Then the freezing and skipping of certain scenes was an issue, and also some menu items wouldn't go to the chapter, it would lock up the disk, then go back to the menu. They suggested trying the version 14 trial. Tried that and the menus were ok, but the skipping and freezing was the same. They finally agreed to give a refund. That was the only good thing, however, I pay the postage to ship it back, and it doesn't help with the approximately 15 DVD's I wasted. This was Studio 12 loaded on Vista Ultimate 64 Bit.
What's great about it: Installation went smooth
What's not so great: Menu creation errors, scenes skip and freeze, disks no good after buring
No, I would not recommend this to a friend.
Features
3 out of 5
3
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Customer Rating
1 out of 5
1
stunk
on July 8, 2008
Posted by: marl
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It never worked well. During the short time it worked at all, it frequently would stop responding to any commands and would lose the signal. Finally, it no longer worked at all. It is a P-O_S!
What's great about it: none
What's not so great: non-responsive most of the time
No, I would not recommend this to a friend.
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