frigidaire.com Customer Reviews Collected from frigidaire.com
Frigidaire - Gallery 24" Tall Tub Built-In Dishwasher - Stainless Steel
Average Customer Rating:
3.8 out of 5
3.8
Open Ratings Snapshot
Rating breakdown 886 reviews
5 Stars
344
4 Stars
270
3 Stars
122
2 Stars
66
1 Star
84
73%of customers recommend this product. 
(
625 out of 851
)
Customer Reviews for Frigidaire - Gallery 24" Tall Tub Built-In Dishwasher - Stainless Steel
Customer Rating
2 out of 5
2
Broken Door Latch
on September 12, 2017
Posted by: dadwithnofreetime
The dishwasher worked fine when it worked, but within 4 months of using it the latch to the door stopped working properly. Just today the door popped open while the dishwasher was on. Hopefully the warranty covers and they will address this properly.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer Online Outreach SpecialistSeptember 13, 2017
Hi dadwithnofreetime, thank you for taking time out of your hectic daddy scheduled to share the trouble you are having with your dishwasher. Please do not hesitate to reconnect with us if you should need assistance with scheduling an appointment. Thank you, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
It's OK. Does a fair job at cleaning
on September 12, 2017
Posted by: sad sack
from Harrison, AR, United States
The cycles are long and takes forever to finish compared to what I had before. Does a descent job cleaning but I don't think it is any better.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Very nice
on September 19, 2017
Posted by: Gabs1483
from Dudley, NC
Came with new build we purchased. Very nice design , works well.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Good Dishwasher
on September 23, 2017
Posted by: markdvk
from Harrodsburg, KY
We've had this model for about 16 months without any real problem. Our dishes come out cleaner on average than other models we've had in the past. It's quiet enough but it's obvious when it's running. Easy to load and operate. I only know of two minor complaints. It collects "goo" on the inside of the door at the very bottom. I'm sure it's sanitized but it looks bad. However, it only takes about 10 seconds to occasionally wipe it out with a paper towel. The other thing is that is sometimes gets confused (or we do) if you open it to add another item right after you've started it. Cancelling the program and starting over seems to work. The only reason I didn't give 5 stars is that some models are quieter and the collected goo. But it cleans dishes and has not had a failure.
I decided I should write a review to be fair to Frigidair. We are shopping for all new kitchen and laundry appliances for a new house. It is impossible to find a current model (fridge, stove, dishwasher, washing machine, dryer ) from any brand that doesn't have 10+% of it's reviews mentioning failures at 1 week, repeat failures or significant problems like water leaks. This dishwasher has been perfect in that regard.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
Workable
on October 1, 2017
Posted by: Akbar
from Chicago, IL, United States
I bought this three months ago and it has already started giving me problems with drying all the cutlery. It’s an economical machine but I would rather spend more and gets better one next time.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney Online Outreach SpecialistOctober 2, 2017
I hate to hear about your dishwasher experience, Akbar. After reviewing your account, I see that service was scheduled. Has this issue been resolved? If not, please reconnect with us so that we can assist you further. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Works great, easy to install!
on October 9, 2017
Posted by: Danny ibo
from Long Island, ny
Works great. Pretty straight forward install. Looks great
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
Overall OK
on October 13, 2017
Posted by: Big G 54
from Salem
This dishwasher was installed Sept 2014 in new house. Overall does a good job cleaning dishes. Does run a long time and makes different noises, like surges off and on during the cycle. Run at night so I don't have to hear it. Tips of racks have the plastic starting to wear off in a few prongs. This may lead to rush in the future.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney Online Outreach SpecialistOctober 16, 2017
Hey Big G 54. Dishwashers require a min temp to wash effectively. The incoming water temp drops due to distance to the water heater and the dishware being warmed. When the unit has to heat the water it extends the cycle time. I recommend making sure that the incoming water temperature is at least 120 degrees Fahrenheit. I hope this helps! Should you need additional assistance, please feel free to reconnect with us. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
Fairly quiet
on October 13, 2017
Posted by: my home
from Houston, TX, United States
This was in the house when we moved in. It is fairly quiet but does don’t dry well
I would recommend this to a friend!
Response from frigidaire.comBy CourtneyOnline Outreach SpecialistOctober 16, 2017
Hey my home! I recommend making sure that the house water is coming in at 120 degrees, the “Heat Dry” option is selected, you’re using the correct amount of Rinse Aid, and that no heavy mineral or calcium scale is covering the heater. I hope this helps! Please don’t hesitate to reconnect with us directly should you have any other questions. Kindly, Courtney
Written by a customer while visiting frigidaire.com
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