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Customer Reviews Collected from frigidaire.com |
Frigidaire - Gallery 24" Tall Tub Built-In Dishwasher - Stainless Steel
Average Customer Rating:
3.8
Rating breakdown 886 reviews
5 Stars
344
4 Stars
270
3 Stars
122
2 Stars
66
1 Star
84
73%of customers recommend this product.
(
625 out of
851)
Customer Reviews for Frigidaire - Gallery 24" Tall Tub Built-In Dishwasher - Stainless Steel
Customer Rating
2
Door leaking
on January 28, 2020
Posted by: RonB24
I've had this dish washer for just under 3 years and it started leaking from the door.
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , January 31, 2020
Hi RonB24! We are sorry to hear that you have had this experience with your dishwasher. Based on the conditions you’ve described and the age of the appliance, I recommend that you have a technician out to look at the unit. You can locate authorized service providers in your area by clicking the link below, entering your zip code and selecting the type of appliance you need assistance with.
https://www.frigidaire.com/Owner-Center/Service--Repair/
When the technician is at your home, have him contact our Factory Technical Assistance Line for assistance with repairs on your unit. ~Keyanna
https://www.frigidaire.com/Owner-Center/Service--Repair/
When the technician is at your home, have him contact our Factory Technical Assistance Line for assistance with repairs on your unit. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
3
Dirty dishes, YUCK
on April 13, 2020
Posted by: Axjxmom
[This review was collected as part of a promotion.] We bought a new appliance set when we move down into our new home 6 years ago. The dishwasher has always worked fine except every now and then there is a powdering or gritty residue on dishes. Usually a rewash solved the issue. I've been noticing for the last few days, more residue and food particles left on dishes. I cleaned the trap and our water is super hot. I make sure the rinse aid is always full. I even bought a more expensive brand to see if that was the problem. For Easter dinner I had to handwash a ton of dishes because after running it 3 cycles, it only got worse. I tried a rinse only cycle and it still didn't work. Do you have any suggestions, because we cannot afford to buy another one at this time?
Response from frigidaire.comBy Ashton, Online Outreach Specialist, April 16, 2020
Hi, Axjxmom!
If you are finding a white film or powdery residue on your dishes after a cycle, it may be an issue with your water supply. If you have hard water or water high in calcium deposits, you may find limescale buildup like this. A rinse with white vinegar should easily erase this film; a cup can also be added to the bottom of the dishwasher during a wash! For further tips on general wash performance, take a look at the following video: https://youtu.be/EwtDSsqzNwo. If you need any further assistance, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
If you are finding a white film or powdery residue on your dishes after a cycle, it may be an issue with your water supply. If you have hard water or water high in calcium deposits, you may find limescale buildup like this. A rinse with white vinegar should easily erase this film; a cup can also be added to the bottom of the dishwasher during a wash! For further tips on general wash performance, take a look at the following video: https://youtu.be/EwtDSsqzNwo. If you need any further assistance, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
3
Question
on May 7, 2020
Posted by: Vanes
[This review was collected as part of a promotion.] This dishwasher came with my house when I bought it 5 yrs ago. It works well but sometimes the dishes come out dirty and they have to be hand washed. My current problem is with the soap dispenser door, it came off. I cannot figure out how to put it back on with the spring, has anyone else had this problem?
Response from frigidaire.comBy Ciara, Online Outreach Specialist , May 12, 2020
Hi, Vanes!
We appreciate you taking the time out to share your concerns with us.
Some tips that can alleviate most cleaning matters with your dishwasher is to ensure that the incoming water is 120 degrees Fahrenheit.
Ensuring that the incoming water is correct, using the correct cycle setting, along with using rinse aid, and loading the dishes properly can assist with the dishes cleaning properly.
If the tips provided do not resolve your concerns, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, so that we can work towards a resolution with you regarding both of your dishwasher issues.
Best Regards,
Ciara
We appreciate you taking the time out to share your concerns with us.
Some tips that can alleviate most cleaning matters with your dishwasher is to ensure that the incoming water is 120 degrees Fahrenheit.
Ensuring that the incoming water is correct, using the correct cycle setting, along with using rinse aid, and loading the dishes properly can assist with the dishes cleaning properly.
If the tips provided do not resolve your concerns, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, so that we can work towards a resolution with you regarding both of your dishwasher issues.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
2
Brand new in the house I bought
on May 13, 2020
Posted by: Newdw
I purchased my home in Feb 2016 & the dishwasher was new still wrapped in it's blue shipping plastic. About 6 months ago after it was ran the lights froze on the display. Last night I shut it to run a load & there are no display lights and it seems the board just stopped working. It isn't the latch as it still pops in when I shut it. Any ideas or fixes?
Response from frigidaire.comBy Ciara, Online Outreach Specialist , May 20, 2020
Thank you for taking the time out to connect with us and make us aware of your concerns, Newdw!
So that we are able to assist you properly and get your dishwasher back performing as designed, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
So that we are able to assist you properly and get your dishwasher back performing as designed, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far so good
on May 25, 2020
Posted by: Km1234
[This review was collected as part of a promotion.] We bought ours in early 2016 and so far it's still going strong, hope it'll give us more good years. The only 2 issues I have noticed are more cosmetic than anything. One, that residue tends to accumulate along door edge (I just wipe off) and the dishwasher rack is starting to rust in a few spots, so it may need to be replaced before the dishwasher itself. The dishwasher runs great at this time and I am pleased with its sanitize feature.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Lights fishing and not working
on June 15, 2020
Posted by: Mommyof9
[This review was collected as part of a promotion.] This was bought for my grandmother less than 18 months ago and she's only used it 4 times. Out will turn itself on and then off and there are lights flashing on it that will not go off. We are having to keep the breaker off so it will not run all the time.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, June 22, 2020
Hi, Mommyof9!
Thanks for bringing your concerns to our attention. We would love to see what options maybe available to resolve this matter. Based on the email provided, I couldn’t locate any contact with us pertaining to your concerns. For assistance, please feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Bianca
Thanks for bringing your concerns to our attention. We would love to see what options maybe available to resolve this matter. Based on the email provided, I couldn’t locate any contact with us pertaining to your concerns. For assistance, please feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Bianca
Written by a customer while visiting frigidaire.com