Customer Reviews for Frigidaire - Gallery 24" Tall Tub Built-In Dishwasher - Stainless Steel
Customer Rating
1
Worst dishwasher ever!
on January 27, 2017
Posted by: Bretttn
from Pegram, TN, United States
Doesn't clean dishes on any cycle or dry even with jet dry. I used liquid finish detergent and dies nothing! Would never recommend this appliance to anyone!
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Less is More!
on February 16, 2017
Posted by: subhachari
from Maryland, United States
[This review was collected as part of a promotion.] This was the first time I have encountered Frigidaire products and this simple dish washer has a deceiving look. Work horse that tackles tough stuck on food very easily. It was a surprise.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Pile of junk
on March 22, 2017
Posted by: Gypsie
from Clarksville, TN, United States
[This review was collected as part of a promotion.] The dishwasher is new, and it doesn't run. I wish I didn't have it.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, March 30, 2017
Oh bummer, Gypsie! I hate to hear that this has happened. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Poor engineering
on March 24, 2017
Posted by: JSTRM
[This review was collected as part of a promotion.] Have had the dishwasher for 2 years and now need to replace it as the heating element bent and melting into the bottom of the dishwasher. The technician said it was due to the fact that it was only supported by 2 brackets and needed to be supported by 4 (one in each corner).
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 30, 2017
Yikes! JSTRM I regret to hear about your dishwasher experience. I can only imagine how frustrating this matter has been. We would like to hear more about what happened. Please reach out to us directly by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 877-435-3287. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Cleans well, but....
on April 16, 2017
Posted by: Chigl
from Springfield, VA, United States
[This review was collected as part of a promotion.] We experienced a similar issue as another reviewer. We have had the dishwasher since December 2014. The heating element must be getting too hot as it is melting into the bottom of the dishwasher as indicated in the pictures. This resulted in water leaking under the unit and into our basement.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 18, 2017
Yikes! Chigl, I am dismayed to hear of your dishwasher experience. Please be on the lookout for an email from me requesting more information. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not worth the money
on May 26, 2017
Posted by: Lily
from Orange, CA, United States
[This review was collected as part of a promotion.] I have this dishwasher for a couple of months and it already has rust on the dish racks. I have cleaned it diligently and even used dishwasher cleaners but that hasn't seemed to helped any. I bought this to replace a 10 year old machine, which worked a lot better and didn't rust. It also does not seem to wash the dishes very well.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, May 31, 2017
Thank you for taking the time to share your dishwasher experience, Lily. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
2
Loud & poor wear & tear tolerance
on June 29, 2017
Posted by: KinFL
from Florida, United States
My dishwasher is a year amd a half old and already the door opens further than it should. It's difficult to close and very loud. It clogs constantly and dishes often have to be rewashed. It came with my house as part of the brand new 4 piece appliance suite. I have not been impressed (with any of the 4 appliances) and will not be buying another Frigidaire appliance.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Brandi, Online Outreach Specialist, July 6, 2017
Yikes! I hate to hear that you are having so much trouble with your dishwasher. Please make sure you are using plenty of rinse aid, your hot water is set to at least 120F, and you run the water in a nearby sink prior to starting the dishwasher. This will help the cleaning performance. Make sure the drain hose is installed at least 32" above the floor for proper drainage, and check the filter area in the bottom of the dishwasher for any debris. If you are having trouble with the door hinge, it may need to be serviced. Please contact us directly for assistance. ~ Brandi
Written by a customer while visiting frigidaire.com
Customer Rating
1
Do not Buy this Piece of C*R*A*P
on February 15, 2018
Posted by: Jackie FL
from Florida
A Complete waste of Money. American Product are Great. But I will never buy again. A complete waste of Money. it has broken 5 times in 5 yrs.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , February 16, 2018
Hi Jackie!
We are really sorry to hear that you have experienced any matters with your dishwasher. We strive to produce quality products and there are occasions when even the best products may possibly malfunction.
In researching, we were unable to locate any contact with us or service request pertaining to any of your concerns.
So that we are able to properly address any matters for you , please contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
Written by a customer while visiting frigidaire.com