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Customer Reviews Collected from frigidaire.com |
Frigidaire - Gallery 24" Tall Tub Built-In Dishwasher - Stainless Steel
Average Customer Rating:
3.8
Rating breakdown 886 reviews
5 Stars
344
4 Stars
270
3 Stars
122
2 Stars
66
1 Star
84
73%of customers recommend this product.
(
625 out of
851)
Customer Reviews for Frigidaire - Gallery 24" Tall Tub Built-In Dishwasher - Stainless Steel
Customer Rating
2
NEEDS MORE POWER
on May 15, 2015
Posted by: JIMSTER7940
from Frankfort, IL, United States
I'M SORRY TO SAY THAT MY PREVIOUS DISHWASHER, FRIGIDAIRE(SAME TYPE AS NEW ONE) LASTED 8 YEARS AND CLEANED GREAT. THIS ONE DOES NOT SEEM AS POWERFUL AND DOES NOT CLEAN AS WELL.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Theresa, Online Outreach Specialist, June 15, 2015
Hi there Frigidaire Friend! We want to first welcome you to our Frigidaire family and express our appreciation for purchasing our appliances. I want to personally thank you for sharing your important quality and design concerns. Your voice matters to us as we constantly strive to be the best home appliance company in North America. We have reached out to your personally to review your concerns and answer any questions you might have regarding the cleaning power of your dishwasher. We look forward to your response. Thank you again, Theresa Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
2
Needs More Than Looks
on May 22, 2015
Posted by: bvak
from Chelsea, AL, United States
This dishwasher looks good but the heating element does not get hot enough to heat the water thoroughly. Soap often doest not fully disenegrate. Had to call warenty service for a squeeling sound. Overall it looks great but does not wash very well. Kind of disappointing.
Response from frigidaire.comBy Theresa, Online Outreach Specialist , June 19, 2015
Hello Bvak! We want to personally thank you for sharing your important quality and design feedback. Your voice and suggestions matter to us as we constantly strive to be the best home appliance company in North America. We would recommend using a rinse aid if you are not using one already. Also check that your water heater is set at 120°F (49°C) to get proper water temperature inside the dishwasher. Also check the incoming water temperature to be sure it is not less than 120°F (49°C) at the sink closest to the dishwasher. We ask that if you have any current questions or concerns, please contact you us directly. Kindest regards –
Written by a customer while visiting frigidaire.com
Customer Rating
3
Why does it smell inside?
on June 20, 2015
Posted by: kkars
from Kancaster , Pa
We bought the entire Kitchen series in the design and I love the look and the other appliances that we got. I can't understand why it always smells inside. I would love to get a response back as to what I can do to get rid of this. I've only owned this for 3 weeks.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, July 6, 2015
Hello Kkars! We greatly appreciate you taking your time to share your experience with us. We recommend that you use the following tips to alleviate the odor you are experiencing in your dishwasher. Additionally, we recommend leaving the door to your dishwasher slightly open after each cycle to allow the interior cavity to dry.
• Run a cycle with no dishes. Once the dishwasher has completed its initial fill, add one cup of white vinegar and complete the cycle.
• If you have a garbage disposal in use, please review the installation instructions to ensure the “odor trap” is properly set up. If applicable, run several orange or lemon peels through the dispenser to eliminate the odor.
Please contact us directly should you find these suggestions do not resolve your concerns. Thank you –
• Run a cycle with no dishes. Once the dishwasher has completed its initial fill, add one cup of white vinegar and complete the cycle.
• If you have a garbage disposal in use, please review the installation instructions to ensure the “odor trap” is properly set up. If applicable, run several orange or lemon peels through the dispenser to eliminate the odor.
Please contact us directly should you find these suggestions do not resolve your concerns. Thank you –
Written by a customer while visiting frigidaire.com
Customer Rating
3
Looks nice, easy to keep clean.
on July 21, 2015
Posted by: Bobbie54
from Portsmouth, VA, United States
Cleans well, but you still have to rinse off food bits.
I would recommend this to a friend!
Response from frigidaire.comBy Theresa, Online Outreach Representative, July 26, 2015
Hello Bobbie54! Thank you for sharing your important concerns with us. I would recommend using a rinse aid if you are not using one already. I would also check that your water heater is set at 120°F (49°C) to get proper water temperature inside the dishwasher. If you have any remaining questions or concerns, do not hesitate to contact us directly. -Kind Regards
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great washer
on August 18, 2015
Posted by: Tigermike
from Denham Springs, LA, United States
Machine came with my new home, couldn't have picked a better one.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Lack of service providers.
on August 19, 2015
Posted by: Hutch
from Windham, ME, United States
I bought the dishwasher in the early spring. It cleans beautifully and is very quiet. A cable to the left side of the door that controls it opening and closing broke. A repair company in my area was sent. They looked found the broken cable and said I would hear from them in a week. They never ordered the part. I called them three weeks later and they had no idea who I was. The next assigned company put me out over 30 days because I was out of the area. It still waits to get fixed. Frigidaire needs more repair options in Maine it hurts your brand name.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great dishwasher!
on October 21, 2015
Posted by: Dannyclark1975
from San Marcos, CA, United States
I had bought this dishwasher almost 6 months ago and have been very happy with the purchase. I had one minor issue in which customer device had taken care of with a quickness as we'll. all around great buy!!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Does not dry my dishes
on December 10, 2015
Posted by: Jay616
from Rockford, MI, United States
I've had my dishwasher less than a year, and it's never dried the dishes very well. I noticed it in the beginning, but it wasn't too bad...just some moister on glasses and dishes. Recently the dishes have been coming out very wet, like it didn't go through the drying process. I final called in for service, they said my steam vent wasn't opening properly. And the heating element probably needs replacing. They had to order parts, which we still waiting on. The positive is Frigidaire covers the service.
Response from frigidaire.comBy Theresa, Online Outreach Specialist, January 5, 2016
Hello Jay616! We are positive our authorized service provider will have you up and running soon. If you have any further questions or concerns please do not hesitate to contact us directly. -Kind Regards, Theresa
Written by a customer while visiting frigidaire.com