frigidaire.com Customer Reviews Collected from frigidaire.com
Frigidaire - Gallery 24" Tall Tub Built-In Dishwasher - Stainless Steel
Average Customer Rating:
3.8 out of 5
3.8
Open Ratings Snapshot
Rating breakdown 886 reviews
5 Stars
344
4 Stars
270
3 Stars
122
2 Stars
66
1 Star
84
73%of customers recommend this product. 
(
625 out of 851
)
Customer Reviews for Frigidaire - Gallery 24" Tall Tub Built-In Dishwasher - Stainless Steel
Customer Rating
5 out of 5
5
Does the Job
on September 17, 2016
Posted by: Emac21
from Alpharetta, GA, United States
[This review was collected as part of a promotion.] Replaced a higher end model with this and it does the job just as well. Dishes come out clean and dry. Not too loud.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1 out of 5
1
Works when it wants to
on September 17, 2016
Posted by: Appowner1976
from Louisiana, United States
When we purchased our home, approx 2 years ago the dishwasher worked fine. It has since then stopped in the middle of cycles, lights blink on and off, won't drain, etc. Its been one thing after another.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney Online Outreach SpecialistSeptember 29, 2016
Good morning, Appowner1976! I hate to hear about your recent dishwasher experience. Does the unit display an error code or flashing lights? I recommend making sure that the sump and filter are both clean. I also recommend resetting the dishwasher from the main circuit breaker to clear all blinking lights. I hope this helps! Please feel free to contact us should you have additional questions. Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1 out of 5
1
on September 19, 2016
Posted by: Meme1212
from Ohio, United States
I really want to like this dish washer, as I do like the design and price of it. However, I have to run it twice - even when I pre wash. Also, it NEVER dries the dishes, they are always very wet still. Very disappointing...
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer Online Outreach SpecialistSeptember 27, 2016
Hi Meme1212, thank you for sharing your thoughts with us. I would recommend using a rinse aid if you are not using one already. I would also check that your water heater is set at 120°F (49°C) to get proper water temperature inside the dishwasher. Also check the incoming water temperature to be sure it is not less than 120°F (49°C) at the sink closest to the dishwasher. I would also make sure all of your spray arms are attached and rotating freely. You may want to double check the way you are loading your dishes; avoid nesting items. Hope you find this helpful! -Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on September 19, 2016
Posted by: Ron 181
from Boston, MA, United States
[This review was collected as part of a promotion.] One draw back is the handle to open the dishwasher. The handle is not shaped in a manner to grip and open easily. It is very quiet and does a wonderful job.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
Noisy
on September 20, 2016
Posted by: Jeannot
from New York, NY, United States
[This review was collected as part of a promotion.] Lights on the panel are very small that you have to be very close to notice. Bottom tray has no special section like my previous Frigidaire dishwasher
for deep plate. Machine noisier than my previous one.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer Online Outreach SpecialistSeptember 21, 2016
Hi Jeannot, thank you for sharing your thoughts with us. We certainly hear your voice and have properly forwarded your concerns to our design team in hopes to implement consumer insights for optimal performance in the future. If you should have any future questions regarding our products please don’t hesitate to contact us. -Thank you, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
Issue with the drain
on September 21, 2016
Posted by: sunnyday10
from White House, TN, United States
[This review was collected as part of a promotion.] We had to call the repairman after only a couple of weeks of use due to the dishawaher not draining properly. Frigidaire customer service was very nice but the longevity and reliability of this appliance is in question.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney Online Outreach SpecialistSeptember 29, 2016
Hey sunnyday10! Thank you for sharing your valuable thoughts with us. My records indicate that Affordable Appliance Repair Service was able to successfully resolve your concerns. Please feel free to contact us should you have any other questions. Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1 out of 5
1
Worst product ever.
on September 22, 2016
Posted by: phx99
from Phoenix, AZ, United States
[This review was collected as part of a promotion.] Product since new has constantly stopped 5 minutes after starting. Will not complete a wash. all of the lights will blink constantly.
No, I would not recommend this to a friend.
Response from frigidaire.comBy CourtneyOnline Outreach SpecialistSeptember 29, 2016
Thank you for sharing your feedback, phx99. After reviewing your account, I see that one of our Customer Care Representatives was able to successfully resolve your concerns. Please feel free to reconnect with us directly should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Quiet - great for open concept homes!
on September 22, 2016
Posted by: Mary35
from Portland, OR, United States
[This review was collected as part of a promotion.] We recently downsized to a new home and the kitchen is open into the family room. I was surprised at how quiet the dishwasher is! We can watch tv, sit at the island or enjoy being in the family room while running the dishwasher! No more waiting to run until bedtime (and often forgetting to turn on) the dishwasher.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
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