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Customer Reviews Collected from Samsung US |
Samsung - 31.7 Cu. Ft. 4-Door Flex French Door Refrigerator with Convertible Zone - Stainless steel
Average Customer Rating:
3.7
Rating breakdown 946 reviews
5 Stars
494
4 Stars
154
3 Stars
46
2 Stars
62
1 Star
190
70%of customers recommend this product.
(
628 out of
896)
Customer Reviews for Samsung - 31.7 Cu. Ft. 4-Door Flex French Door Refrigerator with Convertible Zone - Stainless steel
Customer Rating
4
Love the frig but the ice maker definitely has problem.
on January 27, 2015
Posted by: FullerP
Love the frig very much. Large, cold, design, but the ice maker isn't good. Got it delivered in October 2014, until now 1/27/2015, I already had 2 problem with ice maker. Ice stopped making ice about December. Reset the ice maker and it worked until now. Problem happened again and this time, the reset didn't work. I just submit the request for service. Let see how long it will take for my frig to work again.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love the Water and Ice thru the Door!
on February 4, 2015
Posted by: tenstang
from Milford, OH, USA
Expertise:Intermediate
Works well. Appears to be put together well.
The design of the ice maker within the refrigerator compartment is curious.
Lots of cracking and popping as it expands and contracts. The release of the ice drawer requires lots of mussel. Not sure if it is freezing around seal or what??
The design of the ice maker within the refrigerator compartment is curious.
Lots of cracking and popping as it expands and contracts. The release of the ice drawer requires lots of mussel. Not sure if it is freezing around seal or what??
Cons: Poor quality
I would recommend this to a friend!
Features
4
Performance
4
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Value for the Price
on February 10, 2015
Posted by: Nords
from Reno, NV, USA
Expertise:Expert
I purchased this product over 2 months ago and the features are excellent...
I am very happy with the small tray to that keeps deli meats fresh... My wife uses it to defrost meats and poultry without having to use the microwave or leaving it outside all day to defrost.
Also I like the child safe features on the ice maker/water dispenser. The water that comes out from it is very clean and refreshing..
Thank you.
Pros: Bright display, Inexpensive, Durable
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
We just the love the design and space.
on February 16, 2015
Posted by: Numberone
from California
Expertise:Intermediate
I would recommend it to anyone. The refrigerator is easy to access and to arrange large container inside. Easy filter replacement and removal of ice container. All around it is fabulous.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
4 Door double French door Fridge
on February 20, 2015
Posted by: battiste2
from Fairless Hills, PA
Expertise:Intermediate
Love my fridge. It is BIG - so make sure you have enough space. I knocked out a bit more space into the garage so it would sit close to even up with the base cabinets. However the doors are also big so it will sit out some and will take space to open enough to get the bottom bins open. One design flaw which was mentioned so I knew it beforehand - the bottom right side can be either a fridge or a freezer, but you can't really adjust the temp as well as the fridge. So it sometimes is not cold enough or it gets a little to cold on the one fridge setting and slightly freezes the fruit a little! So we are a little careful what we put there. It would be nice if the fridge had the dual door on the top right side so you could more easily get stuff in the back of the door pockets and not need to open the door fully to get the iced tea pitcher out. Also it would be nice to have the dual ice maker as one of the Samsung freezers has so that you would not run out of ice cubes on hot days, And I suspect the ice cubes are all white because the ice maker is in the fridge door, not the freezer like on a side by side. Down the road, it might be a better choice to have 4 drawers on the bottom instead of 2 doors to make it a little easier for those whose joints are getting stiff!! And the ice water and ice maker stop when the other door opens - wish it didn't! But all in all, we really like the fridge - it has LOTS of room and is relatively flexible on spacing. But it is BIG and Expensive!
Pros: Bright display, large amount of storage space, flexible cooling
Cons: some deisgn shortcomings but not major
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent product except for the gunshots
on April 12, 2015
Posted by: foxmul
from Millington, NJ
Expertise:Intermediate
I love every aspect of this refrigerator except for the gunshot noises it makes during the night. I read the reviews beforehand and they were all positive but then I researched the noises and most people suffer from the loud bangs it mysteriously makes during the night. I wish they would fix this.
Pros: Inexpensive, beautiful and functional
Cons: noises
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
ice maker/water
on May 23, 2015
Posted by: KTO1
from VA
Expertise:Intermediate
ice maker would dispense crushed and cubed ice when in the cubed mode.
after 18 months, started leaking water in the ice unit and then the water appeared in the left freezer unit and froze. in the freezer unit it looks like a leak from the top and runs down and freezes.
after 18 months, started leaking water in the ice unit and then the water appeared in the left freezer unit and froze. in the freezer unit it looks like a leak from the top and runs down and freezes.
Pros: Bright display
Cons: ice maker not working properly, leaks water in freezer unit, ice dispenser not dispensing correctly
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
4
Response from Samsung USBy Ms. Samsung, HQ, June 16, 2015
Hi KTO1,
I'm sorry to hear you're having an issue with your RF32FMQDBSR. Please submit a service request through the following link for assistance: http://www.samsung.com/us/support/service/request
Thank you,
Ms. Samsung
I'm sorry to hear you're having an issue with your RF32FMQDBSR. Please submit a service request through the following link for assistance: http://www.samsung.com/us/support/service/request
Thank you,
Ms. Samsung
Written by a customer while visiting Samsung US
Customer Rating
5
Great for a large family
on June 3, 2015
Posted by: EveryDayDad
This refrigerator holds a lot of groceries, and has a few shelves that collapse or fold up to accommodate for larger items. We love the design!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US