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Customer Reviews Collected from Samsung US |
Samsung - 31.7 Cu. Ft. 4-Door Flex French Door Refrigerator with Convertible Zone - Stainless steel
Average Customer Rating:
3.7
Rating breakdown 946 reviews
5 Stars
494
4 Stars
154
3 Stars
46
2 Stars
62
1 Star
190
70%of customers recommend this product.
(
628 out of
896)
Customer Reviews for Samsung - 31.7 Cu. Ft. 4-Door Flex French Door Refrigerator with Convertible Zone - Stainless steel
Customer Rating
5
Great Refrigerator
on January 8, 2016
Posted by: Governor
love the bottom freezer. wish crisper drawers were 2 instead of 1 wide one. other than that ,best frig I've ever purchased period.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Appearance
on January 9, 2016
Posted by: Hate2spend
from Fresno,Ca
Love the look of the black stainless. The finish doesn't show finger or hand prints. Space is amazing and more features then I'll ever use. For the money I'm thrilled with our new refrigerator.
Pros: Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new fridge
on January 10, 2016
Posted by: Dee318
from Detroit, MI, USA
Expertise:Expert
I absolutely love all the bells and whistles this fridge has! The shelves are very adjustable and give me lots of options. The doors and drawers help to keep me organized and I really like the alarm if the door is left open!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love The Features
on January 13, 2016
Posted by: Highbuyer
I love my new Samsung Fridge, I love the interior lighting. I also love how quite the ice maker runs. The sliding drawers are a neat feature.
Pros: Inexpensive, Bright display
Cons: shows finger prints
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love, Love, Love
on February 10, 2016
Posted by: NewhouseGal1
from Columbia, SC, USA
Expertise:Beginner
I love my new refrigerator. Awesome space and cool bell to let you know if you have left the refrigerator open.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
ICE MAKER
on March 17, 2016
Posted by: Bullards
from VA
Expertise:Intermediate
Sorry piece of junk; keeps making ice after tray is completely full. Then it all jams up, freezes in place, and must be chipped out with long knife blade, and then dried out with hair dryer, and then reset. It has never worked properly. And, this procedure must be repeated ever month or so.
Pros: nice looking
Cons: Poor quality, see "review."
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
3
Response from Samsung USBy Noraina, Samsung Care, April 19, 2022
Hello Bullards,
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having an issue with the ice maker in your Samsung refrigerator as it keeps on making ice after the tray is full then it freezes in place and it never worked properly. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001012/ to guide you on the issue. Just click on "Ice bucket is stuck or has a block of ice" for the troubleshooting steps.
You can also watch the video on this link https://www.youtube.com/watch?v=EsbHtpc1ak4 on how to maintain the ice maker in your Samsung refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144418201.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having an issue with the ice maker in your Samsung refrigerator as it keeps on making ice after the tray is full then it freezes in place and it never worked properly. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001012/ to guide you on the issue. Just click on "Ice bucket is stuck or has a block of ice" for the troubleshooting steps.
You can also watch the video on this link https://www.youtube.com/watch?v=EsbHtpc1ak4 on how to maintain the ice maker in your Samsung refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144418201.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
5
Great refrigerator
on March 24, 2016
Posted by: SDBH
from Maryland, USA
Expertise:Expert
A very cool refrigerator, saw few negative feedback about it, but never had any issues. Would definitely recommend.
Pros: Realistic color, Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has good interior layout
on April 6, 2016
Posted by: Porkchops
from Rochester Hills MI
Expertise:Intermediate
What sold my wife and me on this product was the excellent interior layout. We like the features and they're all we need. Also liked the 10 year compressor warranty, longest on the market. Ice maker is a little loud when dropping the cubes in the tray, but overall runs quietly. We've only had it a week, but so far so good..
Pros: Inexpensive, Durable
Cons: loud ice maker
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US