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Customer Reviews Collected from Samsung US |
Samsung - 31.7 Cu. Ft. 4-Door Flex French Door Refrigerator with Convertible Zone - Stainless steel
Average Customer Rating:
3.7
Rating breakdown 946 reviews
5 Stars
494
4 Stars
154
3 Stars
46
2 Stars
62
1 Star
190
70%of customers recommend this product.
(
628 out of
896)
Customer Reviews for Samsung - 31.7 Cu. Ft. 4-Door Flex French Door Refrigerator with Convertible Zone - Stainless steel
Customer Rating
5
Excellent Product
on July 14, 2014
Posted by: LuvSaamsung
Expertise:Expert
Solid build, excellent features, extremely happy with the purchase.
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Sad to write this review.... We LOVED the unit....
on February 23, 2015
Posted by: SadSamGA
from Atlanta, GA, USA
Expertise:Intermediate
We just received a refund check for this refrigerator. We had it for 10 months and had to have the ice maker and main control panel replaced. 2 or 3 months later it stopped cooling. No one could repair it. Extended protection plan paid for replacement.
This refrigerator meets all our needs, and we love it. We have spent 2 weeks trying to find another one to fill our needs. Could not do it. The design of this refrigerator is PERFECT. So, we are taking a leap of faith that we did in fact get a lemon and just purchased another one with our refund check.
However, I would still not recommend this unit to anyone at this point. Hope this new unit will change our minds. We did purchase 6 years of extending protection just in case.
Pros: capcity, design, usability, kid friendly
Cons: Poor quality, performance, cooling
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
what good is the design if it does not function as expected
on May 30, 2015
Posted by: Affordabletechunter
from CA
i live in the valley and ice making capability is of great importance to us. but this refrigerator failed us. the ice maker mechanism froze and getting the ice bucket out to remove the frozen block of ice is impossible.
Online reviews reveal that this ice master issue is very common in this model as a result of a manufacturing defect.
Pros: Bright display
Cons: Poor quality, Did not meet expectations, ica maker fail
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Great Refrigerator, just 2 things...
on April 21, 2016
Posted by: New2Samsung2016
from Maryland
Expertise:Beginner
This is a great refrigerator compared to our 12 year old past GE fridge. We love the sleek black stainless look. Just 2 things:
1. The touch sensor letters and numbers on the keypad illuminate when touched, but at night it can be difficult to see which touch sensor to press since the background doesn't illuminate. We kinda have to feel around until we've pressed the water vs. ice touch sensor, since it's one flat surface or turn a our kitchen light on at night. It would be nice to see a background illumination.
2. The ice maker is kind of loud. It's a total contrast to our new Samsung dishwasher where we have to open the door to be sure it's on.
Pros: black stainless and calming blue lights
Cons: no background illumination on touch sensors
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the design of this product.
on October 12, 2012
Posted by: TLvanman
from Fenton, MO.
Expertise:Intermediate
I bought this refrigerator on the recomendation of a family member. The one I replaced had to be repaired almost every other year. I have only had this refrigerator for a month but love it more everyday, the ajustable shelves are great! they just fold out of the way when need to space for taller things, the LED lighting is bright and lights up the space really well. The controls on the door are very easy to understand and use. I love the fact that the freezer and refrigerator compartments have seperate cooling units.
Pros: design, quiet
Cons: have'nt found any
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Quit working after 4 months
on April 7, 2015
Posted by: Needafridge
from NY
Expertise:Intermediate
I bought my Samsung 4 months of use the refrigerator quit working. No cooling, no lights inside or out (on the door). A qualified technician told us that it was either the main power board or the sub power inverter board. We are now in day nine without a refrigerator. Not happy with the refrigerator.
Cons: Poor quality
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Not too complicated to use
on September 20, 2015
Posted by: Robbiedoo
from Palmdale, CA
Expertise:Intermediate
This product has an attractive look/design. Features are just simple enough for anyone. You don't have to be a tech-genius. Easy to setup and operate. The French doors make a difference when putting oversized items inside. The freezer-drawer is also convenient for storing big items.
I think it's a good product for a moderate sized family.
I think it's a good product for a moderate sized family.
Pros: Inexpensive, Realistic color, Bright display, Durable
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on October 31, 2018
Posted by: SamsungKitchen23
from Long Island, NY
[This review was collected as part of a promotion.] Have had this for a year and a half... love the shelves. Had heard some concerns that the ice maker / water dispense "leaks" but I havr not had this issue. I think when the ice is dispensed, if a piece of ice is caught between ice maker and dispenser, it eventually melts and will spill into tray area. Can fit lots of stuff, cakes, lots of food, plenty of drinks. We have a large extended family and host lots of events at our home and we can fit so much in here its amazing. Only gripe is the door shelves on the side that house the dispenser has a bunch of small and narrow spaces. I usually shove condiments and small things there.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US