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Customer Reviews Collected from Samsung US |
Samsung - 31.7 Cu. Ft. 4-Door Flex French Door Refrigerator with Convertible Zone - Stainless steel
Average Customer Rating:
3.7
Rating breakdown 946 reviews
5 Stars
494
4 Stars
154
3 Stars
46
2 Stars
62
1 Star
190
70%of customers recommend this product.
(
628 out of
896)
Customer Reviews for Samsung - 31.7 Cu. Ft. 4-Door Flex French Door Refrigerator with Convertible Zone - Stainless steel
Customer Rating
5
Great fridge
on August 5, 2016
Posted by: haldine
from Loveland, CO, USA
Expertise:Beginner
We just bought this fridge and are loving it so far! It's quiet and space-efficient, and we liked that it's energy efficient, too.
Pros: Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good storage
on September 3, 2016
Posted by: Irish90
from Fort Wayne, IN
Expertise:Expert
We are a family of six and almost always have 4 gallons of milk in the fridge. So far, we have found adequate space for our usual refrigerator/freezer needs. We enjoy the large size water and ice dispenser (fits a water bottle), which is an upgrade from our prior fridge.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Replacement for Unsatisfactory Refrigerator
on September 11, 2016
Posted by: wantbestappliances
from Virginia, USA
Expertise:Expert
The ice maker, water dispenser, freezer all working well.
Good space for vegtables , fruit & freezer storage
Good space for vegtables , fruit & freezer storage
Pros: good storage
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the color and features
on October 6, 2016
Posted by: Maggie952
from Webster, NY 14580, USA
I love the black stainless steel, very modern and it hides the fingerprints, I love the French doors. Very roomy.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Refrig
on April 15, 2017
Posted by: Tonyp37j
from Cleveland ohio
Expertise:Intermediate
Nice Samsung refrig, love the features and storage space
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung Refrigerator
on February 24, 2018
Posted by: Anonymous
from Toms River, NJ
Expertise:Intermediate
This French Door Refrigerator is just what we needed and was just what we were looking for.
So happy with this purchase, plenty of freezer room, loads of frig space too!
We love the indoor ice & water.
So happy with this purchase, plenty of freezer room, loads of frig space too!
We love the indoor ice & water.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Beware of Mold!-This refrigerator leaks.
on June 27, 2019
Posted by: Anonymous
[This review was collected as part of a promotion.] purchased this refrigerator and the ice maker constantly leaks. this leads to mold forming under the deli drawer.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, June 30, 2019
I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. I would love to talk to you more about this situation and assist you with getting service set up. Please feel free to reach out to me directly via one of the following options and reference ticket number #1139983852.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for being a part of the Samsung family. ^Cat
TMS Ticket #: 9121
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for being a part of the Samsung family. ^Cat
TMS Ticket #: 9121
Written by a customer while visiting Samsung US
Customer Rating
1
Design flaw in compressor
on June 27, 2019
Posted by: Alicat1234
-valve broke- water filled freezer and flooded kitchen. no longer makes valve = no water to fridge
-compressor- fan freezes over = warm fridge. 4th time. samsungs answer was to defrost. no real fix
-compressor- fan freezes over = warm fridge. 4th time. samsungs answer was to defrost. no real fix
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, June 30, 2019
I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. I would love to talk to you more about this situation and assist you with getting service set up. Please feel free to reach out to me directly via one of the following options and reference ticket number #1139983733.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for being a part of the Samsung family. ^Cat
TMS Ticket #: 9120
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for being a part of the Samsung family. ^Cat
TMS Ticket #: 9120
Written by a customer while visiting Samsung US