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Customer Reviews Collected from Samsung US |
Samsung - 31.7 Cu. Ft. 4-Door Flex French Door Refrigerator with Convertible Zone - Stainless steel
Average Customer Rating:
3.7
Rating breakdown 946 reviews
5 Stars
494
4 Stars
154
3 Stars
46
2 Stars
62
1 Star
190
70%of customers recommend this product.
(
628 out of
896)
Customer Reviews for Samsung - 31.7 Cu. Ft. 4-Door Flex French Door Refrigerator with Convertible Zone - Stainless steel
Customer Rating
5
Great Refrigerator
on September 9, 2016
Posted by: LivesinPA
from Altoona, PA
Expertise:Expert
I just set up this refrigerator, so I can't say how it will do long term yet, but it is working great so far. Cooling down quick for the first time from 80F day. Love having the water and ice dispenser and they are simple to select the desired dispenser. The controls are simple to use and very clear. I like the configurability inside with the shelves. The unit is also quiet so far, although I'm not making ice yet. And the last part that really sold me on the refrigerator over other models is the top tray of the freezer pulls out with the freezer drawer. There is a little lip for the drawer to catch on, most items I need quickly are right there without having to reach in under and pull the top draw out. This sold me on the frig.
Pros: Inexpensive, quiet, looks good
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Refrigerator
on September 10, 2016
Posted by: RVC1
from Illinois
Expertise:Intermediate
Good unit - lots of features - Fits and finishes are very good
Pros: good looking unit
Cons: na
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Value
on September 10, 2016
Posted by: Wendyo
from Utah, USA
Expertise:Beginner
Sleek design, and a good price for the features. I am having an issue with the water/ice maker. I hope it's just user error. ?
Features
5
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Ice maker poorly designed
on September 11, 2016
Posted by: PugMelvin
from Oregon
Expertise:Intermediate
While the unit does have a lot of nice features, the ice maker doesn't shut off when full. You have to remove the cover, turn the unit off, remove the bucket, transfer ice to another container, place in frezzer, re-install bucket and make more ice. Quite inconvienent for this day and age. How about an upgrade?
Pros: Bright display, Realistic color, Lightweight
Cons: Did not meet expectations, fix the ice maker
I would recommend this to a friend!
Features
3
Performance
4
Design
2
Value
4
Response from Samsung USBy Camille , Samsung Care, April 15, 2022
Hi PugMelvin.
We appreciate you taking the time to share your experience with your 25 cu. ft. French Door Refrigerator with External Water & Ice Dispenser making too much ice. Thank you for loving the product despite the issue that you're having. I sincerely apologize for the inconvenience this has caused you. For us to be able to fix this, I will be providing you with this link.
Samsung ice maker makes too much ice.
https://www.samsung.com/us/support/troubleshooting/TSG01203469/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144408544
^Camille
We appreciate you taking the time to share your experience with your 25 cu. ft. French Door Refrigerator with External Water & Ice Dispenser making too much ice. Thank you for loving the product despite the issue that you're having. I sincerely apologize for the inconvenience this has caused you. For us to be able to fix this, I will be providing you with this link.
Samsung ice maker makes too much ice.
https://www.samsung.com/us/support/troubleshooting/TSG01203469/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144408544
^Camille
Written by a customer while visiting Samsung US
Customer Rating
5
Most Beautiful Refrigerator
on September 12, 2016
Posted by: Lagrangegirl
from Debary, Fl
Expertise:Expert
This is the most beautiful refrigerator I have ever had - and I've had a few! Now the kids and the grandkids (who are all grown by now) can simply stare in awe at this magnificent machine that helps complete our kitchen. I love the color and the ease of keeping it clean. Thank you so much!
Pros: Bright display, Realistic color, Durable, large
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Fridge
on September 12, 2016
Posted by: Anonymous
from Virginia, USA
Expertise:Expert
So far so good. We really like this New fridge. Really like the LED lights and the space.
Pros: Bright display, Realistic color, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
wow
on September 15, 2016
Posted by: bigbadmommy
from Portland, OR, USA
was kinda worried at first when I saw how small the ice maker was but that little thing cranks out the ice real fast .the insides is well lite and easy to see everything. Would say one of the best in this price market
Pros: Bright display, Inexpensive
Cons: little fingers leave spots
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new fridge
on September 17, 2016
Posted by: purpleismycolor
from Kyle, TX, USA
Expertise:Beginner
I've enjoyed our new fridge for our first month. Love the water and ice outside the door. I am nervous about the longevity of the touch button controls and their efficiency, but so far so good. I love the alarm that lets us know the door has been left open. I'm notorious for doing that. I definitely think this fridge takes our kitchen to the next level. One of my favorite parts of our kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US