hp.com Customer Reviews Collected from hp.com
HP - 564 Standard Capacity Ink Cartridge - Black
Average Customer Rating:
3.9 out of 5
3.9
Open Ratings Snapshot
Rating breakdown 839 reviews
5 Stars
498
4 Stars
93
3 Stars
64
2 Stars
33
1 Star
151
77%of customers recommend this product. 
(
438 out of 566
)
Customer Reviews for HP - 564 Standard Capacity Ink Cartridge - Black
Customer Rating
1 out of 5
1
Counterfeit?
on December 16, 2023
Posted by: Amy Deb
Verified Purchase:Yes
I bought this replacement because my printer kept telling me that I had a fake (brand new) cartridge in there. Now with the new one, it is still telling me that and not printing, so either there is a glitch or you sent me a fake. I believe it's a glitch, but now I'm thinking about getting a new printer and it won't be an HP.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Awesome color
on February 8, 2019
Posted by: Coco62
from Annapolis
Verified Purchase:Yes
The ink cartridges produce the boldest colors. Original is the way to go!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Problem isn’t the ink, it’s the printer
on April 8, 2020
Posted by: AJ WA
from WA
Verified Purchase:Yes
I had the black stop printing on my HP B210. There’re was still ink in cartridge but ordered new HP original callback cartridge anyway while I followed every step possible to clean the heads. Even with a new cartridge and multiple cleaning attempts and strategies employed I now have a large paperweight. I’ll be getting a new printer, unlikely to be an HP
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Response from hp.comBy MaryHP CareApril 14, 2020
Hello there,

I'm very sorry that the printer is not working for you. That must be frustrating.

It is likely that the printhead in the printer is badly clogged, if repeated cleanings don't clear the tiny nozzles, it should be replaced. Some models do have a printhead you can replace, or it could be sent in for repair.

For more information and further help, you can contact us through your preferred method at: hp.com/contactHP

Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Too expensive
on October 12, 2020
Posted by: Anonymous
Verified Purchase:Yes
I have been disappointed with the productive life of HP564 printer inks. They work well, but are way too expensive.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Dried out
on May 26, 2023
Posted by: Uquaebach
Verified Purchase:Yes
Minimal Usage Previous cartridges dry out before 1/3 advertised Capacity
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Wrong identification/size cartridge.
on June 9, 2023
Posted by: Pantis
from Takoma Park, MD
Verified Purchase:Yes
This 564 Original Ink Cartridge was too large; it did not fit in the slot assigned for the Blabk Ink, in my my Photosmart 7520 e-All In-One Series, Product No. CZ045-64--4. It is the second time that this error occurred in the past month.
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Beautiful results
on August 6, 2010
Posted by: SummerBaby
Love the ink, but it runs out too quickly.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Bad news continues
on August 13, 2011
Posted by: sarge76
from Texas
Gender:Male
Very poor ink efficiency-I just use for routine copy and printing emails, etc, occaisionally a photo and not all that often-last black ink cart yielded about 100 uses and they were not detailed or heavy print. Same for color cartridges.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Written by a customer while visiting hp.com
Showing 1-8 of 554 results 
1 2 3 4 5 ... 70 >>