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Customer Reviews Collected from hp.com |
HP - 564 Standard Capacity Ink Cartridge - Black
Average Customer Rating:
3.9
Rating breakdown 839 reviews
5 Stars
498
4 Stars
93
3 Stars
64
2 Stars
33
1 Star
151
77%of customers recommend this product.
(
438 out of
566)
Customer Reviews for HP - 564 Standard Capacity Ink Cartridge - Black
Customer Rating
5
Quality Product
on September 14, 2013
Posted by: Kometsfan
from Indiana
Gender:Female
Quality product with along with excellent price and delivery!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4
Very good product
on November 16, 2013
Posted by: The1andonly
from Pa.
Gender:Female
This is what you would expect from an ink cartridge. I have not used it very much as yet. The only problem I have is that after I installed it and attempted to use it, I get the messages that the other color cartridges are empty or not genuine HP. Before I put this in, the color ones were low, but not empty. Why they do not work now, suddenly, I do not understand.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Customer Rating
5
HP always has good ink products
on August 6, 2014
Posted by: JES72
from Bradent;on, FL
Gender:Female
I never use any other ink product for my printer.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
3
Message on printer said one was damaged
on September 6, 2014
Posted by: marievv
from Long Beach, CA
Gender:Female
I need to return one as the printer system said it was damaged and wouldn't work. I put the other one in there and it worked. Please send a return label on line so I can return it to have a replacement black ink cartridge for HP 564 without paying any postage. Thank you.
Marie Van Vooren
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
2
It is not economical at all.
on May 16, 2016
Posted by: jackie1968
The ink cartridge should give me 250 pages of print and it gave me way less. I have been doing my own personal research whenever I buy new ink and the pages are getting way low now its like getting half the amount stated by HP. I do not print that often and I make note of how much pages I print each time I print and it is appalling to see the amount of pages sometimes you barely get 150 pages from one cartridge of ink.
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Customer Rating
4
Products was a decent price delivered quickly.
on September 22, 2016
Posted by: Momabeck
Same as above. Just bad that it keeps telling me it's not HP
I would recommend this to a friend!
Features
3
Performance
3
Response from hp.comBy Christina S, HP Support , October 5, 2016
Hey there,
Thank you for your feedback. I'm sorry that you're running into issues with your ink. I'd like to offer some assistance, but not knowing what printer you're using makes this difficult for me.
At this time I urge you to reach out to our HP Support team for assistance. HP Support can be reached via our HP Support Forums: http://h30434.www3.hp.com/psg/ @HPSupport or hp.com/contacthp
Christina - I work on behalf of HP
Thank you for your feedback. I'm sorry that you're running into issues with your ink. I'd like to offer some assistance, but not knowing what printer you're using makes this difficult for me.
At this time I urge you to reach out to our HP Support team for assistance. HP Support can be reached via our HP Support Forums: http://h30434.www3.hp.com/psg/ @HPSupport or hp.com/contacthp
Christina - I work on behalf of HP
Written by a customer while visiting hp.com
Customer Rating
2
SHORTlasting
on August 18, 2011
Posted by: ramosjl
from mcallen, tx
Gender:Male
my issue with the ink is typical...........it does not last long at all....the efficiency is nowhere to be found.......it probably would run out first than a standard 5-7 day delivery of another cartridge....
No, I would not recommend this to a friend.
Features
3
Performance
1
Written by a customer while visiting hp.com
Customer Rating
1
564 black in cartridge
on August 24, 2011
Posted by: gin7den
The 564 black in cartridge is too wide to fit into the regular black slot in the HP Photosmart Premium all in one printer. I have never run into this problem on previous purchases. This was the cartridge that was offered on the on line selection along with the 564 combination pack that worked perfectly.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com