[This review was collected as part of a promotion.] I just put all new cartridges into my printer of all colors including black, and that black is not releasing any ink. Very frustrating!
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, January 16, 2020
Hi,
I'm sorry to hear that one of the cartridges was defective. Hopefully, we can help the situation.
Our return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges
[This review was collected as part of a promotion.] I found it so easy to find what I needed online and order it without having to go look for it. Very convenient and I know you have good products.
[This review was collected as part of a promotion.] I don't know if it's the updates, the new cartridge, or the troubleshooting but it took a few printouts for the cartridge to actually work completely.
[This review was collected as part of a promotion.] I shop around before I buy, and HP products are always the most-reasonably priced. I even tried no-name brands, but didn’t like them.