[This review was collected as part of a promotion.] Not your fault, but I wasted both cartridges thinking something was wrong with the cartridge, but something was wrong with the printer so I had to order a different hp printer with different toner :( wasted money.
[This review was collected as part of a promotion.] Used one of 564 black cartridge to replace one, fairly new, that was printing inconsistently. The new cartridge worked perfectly. Glad I got a good one, but disappointed that a fairly new one was defective as they are quite expensive. Bought several months ago, in HP box. Always pretty reliable over all the years when I bought your products.
I would recommend this to a friend!
Features
3
Performance
3
Response from hp.comBy Mary, HP Care, April 7, 2020
Hi,
I am saddened to hear that the one cartridge was defective. I can imagine how annoying that could be.
While that cartridge is past the normal return time for the HP Store, every genuine cartridge has a warranty. If the cartridge is not empty and the warranty date on it is not in the past, you can contact us: hp.com/contactHP
[This review was collected as part of a promotion.] Great product, fast shipping. Fits my HP Photosmart 7250 printer, nice to be able to replace just the black ink.