 |
Customer Reviews Collected from hp.com |
HP - 564 Standard Capacity Ink Cartridge - Black
Average Customer Rating:
3.9
Rating breakdown 840 reviews
5 Stars
499
4 Stars
93
3 Stars
64
2 Stars
33
1 Star
151
77%of customers recommend this product.
(
438 out of
566)
Customer Reviews for HP - 564 Standard Capacity Ink Cartridge - Black
Posted by: mc12
from scottsdale az
Verified Purchase:Yes
The small ink cartridge was mis-labeled as it was large size like the photo xl.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Webe
from Alba Texas
Verified Purchase:Yes
wow easy to order and fast delivery better than going to the store
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: bemish
from Illinois
Verified Purchase:Yes
It's an ink cartridge that fits my printer. It makes sense to purchase one made by the manufacturer of the printer.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Zerro
from Pacifica
Verified Purchase:Yes
After installing the 564 cartridge, no ink when printing.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, July 15, 2020
Hello,
I'm sorry that you didn't have a good experience with the cartridge. I can understand if you are unhappy.
It is possible that the printhead inside the printer is clogged and not letting the ink pass through it onto the paper. You can use the automatic cleaning option from the printer's menu to help get rid of the clogs.
If that does not work, and it appears that the cartridge is faulty, please return it. Our return process is covered, step-by-step at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I'm sorry that you didn't have a good experience with the cartridge. I can understand if you are unhappy.
It is possible that the printhead inside the printer is clogged and not letting the ink pass through it onto the paper. You can use the automatic cleaning option from the printer's menu to help get rid of the clogs.
If that does not work, and it appears that the cartridge is faulty, please return it. Our return process is covered, step-by-step at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Connie74
from Fort Mill, SC
Verified Purchase:Yes
I always buy HP ink...I have never been disappointed.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Betsy 51
from Boston Massachusetts
Verified Purchase:Yes
I am happy with the quality of the ink. I purchased other colors, as well, and they all are great.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Dean74
from San Marcos, Ca
Verified Purchase:Yes
All cartridges dry up too fast way too fast!!!!!!!
No, I would not recommend this to a friend.
Performance
1
Response from hp.comBy Mary, HP Care, August 14, 2020
Hello Dean
I am sorry that the cartridges seem to dry up too fast. I can understand if you are disappointed.
The usage usually determines how long a cartridge lasts. High-density prints (such as images and graphs) will run the cartridge out faster.
Here are some things that might help you get savings:
- Most people have found that the XL version of the cartridges are a much better value
- Make use of the printer's draft mode whenever possible, to help stretch out the ink
- Turn off the printer between uses; however, always use the printer's power button to shut it off. That gives it time to get into a position that protects the cartridges from drying and helps keep the printhead from clogging up.
If it appears that poor performance is due to a defect, the return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I am sorry that the cartridges seem to dry up too fast. I can understand if you are disappointed.
The usage usually determines how long a cartridge lasts. High-density prints (such as images and graphs) will run the cartridge out faster.
Here are some things that might help you get savings:
- Most people have found that the XL version of the cartridges are a much better value
- Make use of the printer's draft mode whenever possible, to help stretch out the ink
- Turn off the printer between uses; however, always use the printer's power button to shut it off. That gives it time to get into a position that protects the cartridges from drying and helps keep the printhead from clogging up.
If it appears that poor performance is due to a defect, the return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Pawpaw and Dad
from Elida, Ohio
Verified Purchase:Yes
I have been using the same printer HP Photosmart 5520 printer I am please for the past five , six years. it does everything I need and what my family has needed as well, Copy, Scan. Print in color and just black and white. While the printer does a fantastic job i find for the money i pay to much for the ink cartridges' besides they don't seem to last very long.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com