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Customer Reviews Collected from hp.com |
HP - 564 Standard Capacity Ink Cartridge - Black
Average Customer Rating:
3.9
Rating breakdown 840 reviews
5 Stars
499
4 Stars
93
3 Stars
64
2 Stars
33
1 Star
151
77%of customers recommend this product.
(
438 out of
566)
Customer Reviews for HP - 564 Standard Capacity Ink Cartridge - Black
Posted by: kathydog
from massachusetts
Verified Purchase:Yes
best ink you can ever use-never clots and is readable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: BKSOLDIER
from HAMPTON, VA
Verified Purchase:Yes
I purchase the cartridges a couple of weeks ago and they are just great for my printer
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Posted by: Queen Kay
from Georgia
Verified Purchase:Yes
Always on time when ordering high quality ink at a good price!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Fippsey
from Longview Texas
Verified Purchase:Yes
Bought the two cartridge pack...always good to have spare!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Steve 77
from Gainesville, Florida
Verified Purchase:Yes
I bought product a few weeks ago. Easy to install. Clear beautiful photos.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Tchotchkes screwd
from Maryland
Verified Purchase:Yes
The ink I guess is fine although I still can't print and couldn't get anyone to help me. So now I bought a new printer for a little more than the cost of the ink I just bought from you. Have to find someone who can use this ink. The colors print fine but the black doesn't print.
I would recommend this to a friend!
Features
2
Performance
1
Written by a customer while visiting hp.com
Posted by: GRAM 45
from In heart of WI
Verified Purchase:Yes
The first of the cartridges is in the printer and it prints with gaps of white. Have tried reinstalling it twice. Directions do not include troubleshooting. This is not the first purchase or install. Have had HP printer for a few years.
No, I would not recommend this to a friend.
Response from hp.comBy Mary, HP Care, September 30, 2020
Hello Gram,
While it is great that you got the order in a timely manner, I'm so sorry that you had troubles with the first cartridge.
Usually printing problems like that are due to clogs in the printhead, not something wrong with the cartridge itself. You can run the cleaning routine from the printer's menu to clear out the clogs. It might need to be run more than once if the inkjets are badly clogged.
If it does appear to be the cartridge, step-by-step instructions for completing the return and exchange process is covered at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
While it is great that you got the order in a timely manner, I'm so sorry that you had troubles with the first cartridge.
Usually printing problems like that are due to clogs in the printhead, not something wrong with the cartridge itself. You can run the cleaning routine from the printer's menu to clear out the clogs. It might need to be run more than once if the inkjets are badly clogged.
If it does appear to be the cartridge, step-by-step instructions for completing the return and exchange process is covered at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Anonymous
from Los Angeles, CA
Verified Purchase:Yes
You have not updated your driver for the printer and I can no longer use these cartridges.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com