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Customer Reviews Collected from hp.com |
HP - 564 Standard Capacity Ink Cartridge - Black
Average Customer Rating:
3.9
Rating breakdown 840 reviews
5 Stars
499
4 Stars
93
3 Stars
64
2 Stars
33
1 Star
151
77%of customers recommend this product.
(
438 out of
566)
Customer Reviews for HP - 564 Standard Capacity Ink Cartridge - Black
Customer Rating
3
Prints well, uses up way too fast
on March 8, 2014
Posted by: BelleDune
from San Francisco
Gender:Female
The quality of all your inks is excellent, but a cartridge lasts only a couple of weeks, so I may look for cheaper stuff.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
2
Symbol on side
on April 16, 2014
Posted by: Jayhuskette
from Lansing, KS
Gender:Female
If you are looking for a cartridge that has a pentagon on the side of the cartridge, this is great. If you need a cartridge that has a circle on the side of the cartridge, this will not work.
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Customer Rating
1
cartridge too thick for slot
on May 26, 2014
Posted by: ameli
from new richmond, wi
Gender:Female
cartridge does not fit five place printer. does not retro fit
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1
Ink starts correctly
on June 25, 2014
Posted by: JFT001
from Los Angeles, CA
Gender:Male
On first printing cartridge print o.k. then does downhill from there, by the third page it starts printing light blue then I need a new cartridge.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5
Fast delivery
on June 25, 2014
Posted by: larrygentry
from San Francisco, CA
Gender:Male
Really fast delivery and it's good to know I'm getting a genuine HP product that my printer will accept.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1
Does not work.
on June 8, 2016
Posted by: Troubled4
My printer will not work with these cartridges. I keep getting an error message that the cartridges are not HP . I have four black cartridges that will not work!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Vicky465
from Prescott, AZ, USA
Verified Purchase:Yes
I put the new ink in yesterday and it does not print. My husband and I have checked and re-checked that we installed the cartridge correctly. I am unable to print anything now. Please help me.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Dejo1
from New Florence, PA 15944, USA
Verified Purchase:Yes
Black ink cartridge printed 3 all black pages as test pages. Notify showed black cartridge less than 1/2 full. Now getting notice that black cartridge is low. Have only printed 20 or so pages that printed correctly. Cartridges too expensive for this to happen.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy HP Support, Social Media, November 20, 2017
Hi, thank you for taking the time to submit a review, I appreciate your feedback and I am sorry for all the inconvenience caused to you. I understand that you are experiencing an issue with your HP 564 Twin Pack Ink Cartridges Black as you are receiving an 'Ink Alert' or 'Low on Ink' message displays on the computer or on the printer's control panel. Remember HP Support is always there to fix all your issues. Please refer the instructions in this document to fix this issue: http://bit.ly/2B8m0Ao If this does not resolve the problem I would recommend contacting HP Support: http://hp.care/2nbNQFi Note that you will need to provide the Warranty Ends date of the cartridge. You can find the warranty end date on the cartridge itself.
Binu
HP Support
Written by a customer while visiting hp.com