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Customer Reviews Collected from hp.com |
HP - 564 Standard Capacity Ink Cartridge - Black
Average Customer Rating:
3.9
Rating breakdown 840 reviews
5 Stars
499
4 Stars
93
3 Stars
64
2 Stars
33
1 Star
151
77%of customers recommend this product.
(
438 out of
566)
Customer Reviews for HP - 564 Standard Capacity Ink Cartridge - Black
Posted by: A needy HP customer
from Texas
Verified Purchase:Yes
An excellent cartridge of ink to print any document.
I would recommend this to a friend!
Features
4
Written by a customer while visiting hp.com
Posted by: jsmsu
from Flushing, MI
Verified Purchase:Yes
I have an HP printer that uses both thin and thick 564 cartridges. I had hoped these were the thin ones since that are almost impossible to find.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Curl Dude
from Graham NC
Verified Purchase:Yes
Easy to install. Works great. Too expensive though. HP makes quality equipment.
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Ink will not disburse ,it seems this happens when you order the larger cartridge. I will not order again. Also delivery time seemed slow.
No, I would not recommend this to a friend.
Response from hp.comBy Amanda, HP Care, February 14, 2022
Hi there Diana,
I read your review and noticed you have several concerns. I am listening and will attempt to address all of them. If the ink isn't dispersing, ensure that all tape around the cartridge is removed. The cartridge must snap into the cartridge holder firmly for printing. If the issue is something else, support offers diagnostic help. As for the delivery, I sincerely apologize. Supply chain delays are more common this year. The return processing occurs at www.staples.com/sbd/content/help/shipping/.
Amanda
HP Care
www.hp.com/support/
I read your review and noticed you have several concerns. I am listening and will attempt to address all of them. If the ink isn't dispersing, ensure that all tape around the cartridge is removed. The cartridge must snap into the cartridge holder firmly for printing. If the issue is something else, support offers diagnostic help. As for the delivery, I sincerely apologize. Supply chain delays are more common this year. The return processing occurs at www.staples.com/sbd/content/help/shipping/.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Janicoll
Verified Purchase:Yes
I have always received high quality cartridge. This time it was my 20 year old printer quite working. HP printers and cartridges are great for in home use and I have replaced my old unit with another HP. Now I have these new cartridges that I can't use.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Good value for oem cartridges. Quick delivery as well. Thanks.
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com
Posted by: Patacake
Verified Purchase:Yes
Cartridge fits fine in my HP T45 printer. Print quality is excellent.
Written by a customer while visiting hp.com
Posted by: Schay
Verified Purchase:Yes
Great product. Comes with a recyclable bag for the old cartridges to go in
Written by a customer while visiting hp.com