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Customer Reviews Collected from hp.com |
HP - 564 Standard Capacity Ink Cartridge - Black
Average Customer Rating:
3.9
Rating breakdown 852 reviews
5 Stars
505
4 Stars
93
3 Stars
65
2 Stars
35
1 Star
154
77%of customers recommend this product.
(
439 out of
569)
Customer Reviews for HP - 564 Standard Capacity Ink Cartridge - Black
Posted by: Amy Deb
Verified Purchase:Yes
I bought this replacement because my printer kept telling me that I had a fake (brand new) cartridge in there. Now with the new one, it is still telling me that and not printing, so either there is a glitch or you sent me a fake. I believe it's a glitch, but now I'm thinking about getting a new printer and it won't be an HP.
Written by a customer while visiting hp.com
Posted by: Pantis
from Takoma Park, MD
Verified Purchase:Yes
This 564 Original Ink Cartridge was too large; it did not fit in the slot assigned for the Blabk Ink, in my my Photosmart 7520 e-All In-One Series, Product No. CZ045-64--4. It is the second time that this error occurred in the past month.
I would recommend this to a friend!
Value
3
Written by a customer while visiting hp.com
Posted by: Benny and Joon
Verified Purchase:Yes
I put the new cartridge in our printer, and, it doesn't work. I note on my Google search that this is a common problem with the 564 printers. I continue to do the things the search tells me such as cleaning the printer heads, printing a test sheet...no black. Pretty frustrating.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: GMBeris
from Allentown PA
Verified Purchase:Yes
The black cartridge never worked. It’s as if it is clogged . Can’t believe this! I intend to contact HP for a refund!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Gailbee
from Oregon
Verified Purchase:Yes
The ink always runs out way before it should. I get nowhere near the yield that's advertised. I'm stuck until I get a new printer and it won't be an HP
Written by a customer while visiting hp.com
Posted by: Coco62
from Annapolis
Verified Purchase:Yes
The ink cartridges produce the boldest colors. Original is the way to go!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: AJ WA
from WA
Verified Purchase:Yes
I had the black stop printing on my HP B210. There’re was still ink in cartridge but ordered new HP original callback cartridge anyway while I followed every step possible to clean the heads. Even with a new cartridge and multiple cleaning attempts and strategies employed I now have a large paperweight. I’ll be getting a new printer, unlikely to be an HP
No, I would not recommend this to a friend.
Features
4
Performance
2
Response from hp.comBy Mary, HP Care, April 14, 2020
Hello there,
I'm very sorry that the printer is not working for you. That must be frustrating.
It is likely that the printhead in the printer is badly clogged, if repeated cleanings don't clear the tiny nozzles, it should be replaced. Some models do have a printhead you can replace, or it could be sent in for repair.
For more information and further help, you can contact us through your preferred method at: hp.com/contactHP
Mary
HP Care
hp.com/support
I'm very sorry that the printer is not working for you. That must be frustrating.
It is likely that the printhead in the printer is badly clogged, if repeated cleanings don't clear the tiny nozzles, it should be replaced. Some models do have a printhead you can replace, or it could be sent in for repair.
For more information and further help, you can contact us through your preferred method at: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I have been disappointed with the productive life of HP564 printer inks. They work well, but are way too expensive.
Written by a customer while visiting hp.com