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Customer Reviews Collected from hp.com |
HP - 564 Standard Capacity Ink Cartridge - Photo Black
Average Customer Rating:
4.1
Rating breakdown 310 reviews
5 Stars
206
4 Stars
23
3 Stars
23
2 Stars
14
1 Star
44
82%of customers recommend this product.
(
118 out of
144)
Customer Reviews for HP - 564 Standard Capacity Ink Cartridge - Photo Black
Posted by: Jabber45
from Fly over country Illinois
Verified Purchase:Yes
Works perfectly, recognized by printer, with good price and speedy delivery. And with the convenience of PayPal. Doesn't get any better than this, at least not in this lifetime !
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Dman13
from Glen Ellyn IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought 2 cartridges and neither work tried to get online support at least 10 times and never could talk to a person just an automated system that was useless
No, I would not recommend this to a friend.
Features
3
Performance
1
Response from hp.comBy Mary, HP Care, June 17, 2019
Hi,
I am sorry that you were not able to reach a person. Sometimes contacting support can be confusing.
Normally, you can contact us for help using your preferred method found at: hp.com/contactHP
However, just exchanging cartridges is a fairly easy process. Our return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I am sorry that you were not able to reach a person. Sometimes contacting support can be confusing.
Normally, you can contact us for help using your preferred method found at: hp.com/contactHP
However, just exchanging cartridges is a fairly easy process. Our return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Customer Rating
2
not enough ink
on January 30, 2012
Posted by: sunnnygirl
Gender:Female
I've been using printers for many years now, making calenders, cards letters, etc. this is the worse ink cartridge I ever used. I hate this printer the HP photo Premium. I am afraid to do anything with it as it runs out of ink so fast. These cartridges are lousy, but I feel I have no choice at this time. In the future I will be looking for a new printer after much research.
No, I would not recommend this to a friend.
Features
2
Performance
4
Written by a customer while visiting hp.com
Customer Rating
3
Required cartridge
on April 4, 2012
Posted by: JesseNVa
from Midlothian, Va.
Gender:Male
Installed cartridge, however, cartridge did not show as being full - appears cartridges are not being properly filled. My older printer which this replaces are 2 cartridges one for color and one for black - printer 970cse. Cartridges seem to not last as long as they should.
I would recommend this to a friend!
Features
3
Performance
2
Written by a customer while visiting hp.com
Customer Rating
1
Photo Black is the wrong size
on August 17, 2011
Posted by: Cntrygl
from Sabattus,Maine
Gender:Female
This Ink Cartridge my say 564 but it's to small to fit in my print for the black. Photo black is the as small as the color cartridge and won't fit in the slot for the black. I had to go and purchase one from a retail store and paid more.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Customer Rating
1
Product didn't fit printer.
on August 27, 2011
Posted by: james42
I ordered the 564 black ink cartridge because thats what was required but there was nothing to tell me there were two different 564 black cartridges. I only found this out after spending about an hour online going to various forums and found literally hundreds of complaints. This was after opening the package and attempting to install the cartridge.
No more HP products for me. I just wonder how many times something like this has happened with other HP products.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Customer Rating
3
Not enough ink !
on July 30, 2011
Posted by: Dago
What I noticed in the 564 Cartridge is that is not enough Ink they get empty very quickly.
Photos came up good, like my others Hp printer. ( I have 3 Hp printers)
Photos came up good, like my others Hp printer. ( I have 3 Hp printers)
I would recommend this to a friend!
Features
3
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
inks
on September 5, 2011
Posted by: trinket
from california
Gender:Female
I got the inks in a very good time and was taken care very well. People that helped me were very courteous...thank you
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com