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Customer Reviews Collected from hp.com |
HP - 564 Standard Capacity Ink Cartridge - Photo Black
Average Customer Rating:
4.1
Rating breakdown 311 reviews
5 Stars
206
4 Stars
24
3 Stars
23
2 Stars
14
1 Star
44
82%of customers recommend this product.
(
118 out of
144)
Customer Reviews for HP - 564 Standard Capacity Ink Cartridge - Photo Black
Posted by: WA Martin
from NE WA
Verified Purchase:Yes
It annoys me that my printer quits printing correctly when the photo black gets so old get hasn’t been used but what is one to do without buying a new printer.
Written by a customer while visiting hp.com
Posted by: Fuel
Verified Purchase:Yes
My printer said it needed it currently all five cartridges. So I put them all in only to find out it’s still not working. By then it finally came up with the message that it wasn’t working!!!!
Response from hp.comBy Amanda, HP Care, January 10, 2022
Hi,
I understand how irritating it can be when your cartridges or printer don't work. Based on your initial comment, it sounds like you received an initial message and then an error message. Let's go through some tips.
- Take out the cartridges and reinsert them. Sometimes, the cartridges are not fully clicked in and don't register on the printer.
- Clean off any residue on the printheads of the cartridges to ensure that isn't preventing printing.
If neither of these solutions work, contact HP. Information on exchanges is at store.hp.com/us/en/cv/returnsandexchanges.
I understand how irritating it can be when your cartridges or printer don't work. Based on your initial comment, it sounds like you received an initial message and then an error message. Let's go through some tips.
- Take out the cartridges and reinsert them. Sometimes, the cartridges are not fully clicked in and don't register on the printer.
- Clean off any residue on the printheads of the cartridges to ensure that isn't preventing printing.
If neither of these solutions work, contact HP. Information on exchanges is at store.hp.com/us/en/cv/returnsandexchanges.
Written by a customer while visiting hp.com
Posted by: Disgruntled in the D
from Michigan
Verified Purchase:Yes
I'm trying to understand why the price of your ink is skyrocketing and we're getting the same amount or less ink in the cartridge. The price of ink has increased almost every year. Ridiculous. And your PhotoSmart printer is garbage, which, is why you must've discontinued it. I am so disappointed in your products I may never buy them again.
No, I would not recommend this to a friend.
Performance
1
Written by a customer while visiting hp.com
Posted by: Dude in CA
from Sacramento, CA
Verified Purchase:Yes
Fits, and works great. Thanks! The 564 ink works with my printer, and I can always trust the HP quality.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Vnrysw6
from Michigan
Verified Purchase:Yes
The only ink I use . Never use imitation inks. It wrecks your printer.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: JRBJR
from Houston
Verified Purchase:Yes
HP ink is entirely too expensive
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Inkject cartridge correct for my Photosmart all-in-one printer.
on October 17, 2022
Posted by: J Flasschoen
Verified Purchase:Yes
Product received was the same as advertised on web-site and with acceptable shipping timeframe.
Written by a customer while visiting hp.com
Posted by: teetimer
from The real Wine Country, Sonoma County, California
Verified Purchase:Yes
Positive impact on all photos printed
I would recommend this to a friend!
Written by a customer while visiting hp.com