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Customer Reviews Collected from hp.com |
HP - 564 Standard Capacity Ink Cartridge - Photo Black
Average Customer Rating:
4.1
Rating breakdown 311 reviews
5 Stars
206
4 Stars
24
3 Stars
23
2 Stars
14
1 Star
44
82%of customers recommend this product.
(
118 out of
144)
Customer Reviews for HP - 564 Standard Capacity Ink Cartridge - Photo Black
Posted by: Wizskers
Verified Purchase:Yes
All the 564 cartridges in the printer go dry without printing anthing. I've had to replaced cartridges after only printing a few pages over a couple months.
No, I would not recommend this to a friend.
Features
3
Performance
1
Response from hp.comBy Binu, HP Support, December 19, 2017
Hi, sorry to hear you are experiencing an issue with your HP 564 Photo Black Ink Cartridge as it is drying up without printing. Thank you for taking the time to submit a review, I appreciate your feedback. Please follow the guidelines in this document to fix this issue: http://bit.ly/2B1ka3X If this does not resolve the problem I would recommend contacting HP Support: http://hp.care/2nbNQFi Note that you will need to provide the Warranty Ends date of the cartridge. You can find the warranty end date on the cartridge itself.
Written by a customer while visiting hp.com
Posted by: Keycash1
from Philadelphia Pa
Verified Purchase:Yes
Fast delivery easy to install beautiful pictures best ink ever
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: SouthEastPennsylvania
from SouthEastern Pennsylvania
Verified Purchase:Yes
So pleased that the HP 564 ink cartridge are mess free and easy to install.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Marti80
from Fort Myers FL
Verified Purchase:Yes
I installed the new cartridges and then had a great problem getting the printer to print. It was grey and the black did not show up. I don’t know why. It eventually printed color and black but goes out occasionally.
Cons: More RAM
No, I would not recommend this to a friend.
Features
4
Performance
2
Written by a customer while visiting hp.com
Posted by: Rondo
from Fort Myers, FL
Verified Purchase:Yes
Bought this cartridge with a Black High Yield (564XL) as well. After installation
the printer would not print out black color. Checked cartridge installation and noticed
vents on new cartridges smaller than originals. Cleaned out vents as instructed by
HP Printer Diagnostics. Printer still not working. Not sure if cartridges the issue or
the printer, eventually bought new printer. Had no issue with previous cartridge purchase.
the printer would not print out black color. Checked cartridge installation and noticed
vents on new cartridges smaller than originals. Cleaned out vents as instructed by
HP Printer Diagnostics. Printer still not working. Not sure if cartridges the issue or
the printer, eventually bought new printer. Had no issue with previous cartridge purchase.
Response from hp.comBy Mary, HP Care, June 21, 2018
Hi,
I'm so sorry to hear about this!
It isn't really clear what was happening, but I hope your new printer works well for you.
Mary
HP Care
hp.com/support
I'm so sorry to hear about this!
It isn't really clear what was happening, but I hope your new printer works well for you.
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: HughJanus
from Arizona
Verified Purchase:Yes
Title says it all. You are on your own if you don’t take this seriously.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Citymouse
from LaPlata MD
Verified Purchase:Yes
I’ve used other printer ink, just once as it was cheaper. Bad decision, HP provides quality product that I love and won’t change for a less expensive brand ever again.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Deborah 35
from Garner, North Carolina
Verified Purchase:Yes
I bought this a month ago and I am so glad I did! When I ordered 564 Ink Cartridges from your company it is of very high quality and your prices are very reasonable. I will definitely order from your company again.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com