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Customer Reviews Collected from sony.com |
Sony - DSC-TX30 18.2-Megapixel Waterproof Digital Camera - Pink
Average Customer Rating:
3
Rating breakdown 51 reviews
5 Stars
15
4 Stars
9
3 Stars
4
2 Stars
7
1 Star
16
59%of customers recommend this product.
(
17 out of
29)
Customer Reviews for Sony - DSC-TX30 18.2-Megapixel Waterproof Digital Camera - Pink
Customer Rating
2
Love the camera, but not happy...
on March 19, 2015
Posted by: squarehead
I have been a loyal Sony customer. I have recommended this camera to family and friends, and to date, SEVEN, yes SEVEN, people have bought it because of me (that sounds so selfish, but true. We joked that I should get commission...). The present underwater Cybershop is my third.
My first camera I bought on a whim, and it was the best thing ever! I used it for at least three or more years. Went on dozens of snorkel trips, stuck in every river or lake I came across when hiking, and often stuck it my beverages to show my friends that indeed it was waterproof. I took THOUSANDS AND THOUSANDS of pictures of great adventures and was a happy customer.
My first camera I bought on a whim, and it was the best thing ever! I used it for at least three or more years. Went on dozens of snorkel trips, stuck in every river or lake I came across when hiking, and often stuck it my beverages to show my friends that indeed it was waterproof. I took THOUSANDS AND THOUSANDS of pictures of great adventures and was a happy customer.
Then one sad day, on a snorkel trip, it no longer worked. Not sure if I got water into the system, but it was beyond repair. I saved my pennies and purchased a second one online. When it arrived there was something wrong with the lever that holds the battery inside. Noticed it right away, took it to the nearest Sony store, and within a few short days, they mailed me a new camera. It was hassle
free.
free.
Now, just a short 18 months later, the lever on the third camera completely broke off! I use my camera, but I certainly do not abuse it and this definitely should not have broke. The warranty is long gone. I live in Africa and cannot take it to a repair shop. I am seriously DOUBTING purchasing yet another camera.
I am so torn. I really love the camera. Love the lens. Love the wide angle. Love the features. Love the size. Love the battery life. Love the waterproofness. But I cannot afford to purchase a camera every two years. I really feel the last two cameras were poorly made, and they both had a problem with the same thing. It was like a factory defect.
I now need to buy another camera when I am back in Canada this summer...what do I do?
Response from sony.comBy Mitch, Sony Support, March 23, 2015
Hi squarehead,
We're sorry to hear about what happened with your newest model. We suggest sending it in for repair to fix the battery lever. Please visit http://www.sony.net/SonyInfo/Support/ for assistance within your region.
We're sorry to hear about what happened with your newest model. We suggest sending it in for repair to fix the battery lever. Please visit http://www.sony.net/SonyInfo/Support/ for assistance within your region.
Written by a customer while visiting sony.com
Customer Rating
1
run away
on October 19, 2014
Posted by: souleater
I been use sony camera since 01, I have A1, A55 dslr, had tx5, tx10, w1, w5 cameras and couple of camcorders, however; their tx series cameras are the worst experience i have ever faced. I bought TX5 on early of 2010, just a year, on May of 2011, it begin shakes every time when turn it on and cant not focus for more than 10 seconds. Before i had chance to send it back to Sony, i lost it on a trip. I thought it was just one incident, so i bought TX10 on summer of 2011. It was fine until later last year, it begin shakes occasionally too and condition become worse since June this year. It messed up between landscape and portrait position, focus weirdly. i think the quality of this series are worse than the W1. If anyone want to buy a anti water dust freeze camera, buy the other brand, better chance.
No, I would not recommend this to a friend.
Response from sony.comBy Sony Support, October 20, 2014
Hi Souleater,
We certainly empathize with your disappointment. Please talk to us at SocialSupport@am.sony.com for assistance.
Vincent
We certainly empathize with your disappointment. Please talk to us at SocialSupport@am.sony.com for assistance.
Vincent
Written by a customer while visiting sony.com
Posted by: Demim
Verified Purchase:Yes
I love the camera, beautiful pictures, and easy to use. Only gave 4 stars because for this price it should bring the case..
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Papabo
Verified Purchase:Yes
I love this camera. It takes great pictures. It works great underwater. I love this camera.
Con: Cannot see screen when facing direct light.
I would recommend this to a friend!
Response from sony.comBy Mitch, Sony Support, April 3, 2015
Hi Papabo,
We suggest adjusting the Panel Brightness when using the camera in brightly illuminated areas. Here is a link on how to adjust the setting. http://docs.esupport.sony.com/dvimag/DSCTX30_guide/en/contents/07/02/02/02.html?search=brightness.
We suggest adjusting the Panel Brightness when using the camera in brightly illuminated areas. Here is a link on how to adjust the setting. http://docs.esupport.sony.com/dvimag/DSCTX30_guide/en/contents/07/02/02/02.html?search=brightness.
Written by a customer while visiting sony.com
Customer Rating
5
Best Camera I've Ever Owned
on November 6, 2014
Posted by: Turtle26
I love this camera. I had the two previous models and upgraded to this one last summer. I use it for work and I've put it through the ringer. I work outside in rough terrain and inclement weather. This camera has been dropped, stepped on, soaked, drowned, stuck in the mud....plus more. It still takes excellent pictures. The screen has gotten a little scratched but I'm not complaining. If you can find a camera that holds up better than this one, let me know.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
What a surprise!! Exceeded my expectations
on September 14, 2014
Posted by: Queencaul
I bought this camera 12/2013 in anticipation of my summer trip to Roatan, Honduras where I would be going snorkeling. It wasn't until I actually used the camera that I found out how easy it is to use, even for a first time user. The underwater pictures and video were absolutely stunning!!! Photos and video not in water were the most sharp and clear that I've ever seen. The care instructions for the camera after using it underwater were clear, concise and easy to follow. Downloading of the picutures to my computer was effortless as well. The camera is compact and I got the orange colored one, it is so beautiful!!!! There are great features to enhance your photos and videos, so many I can't even name them. I would recommend this camera to anyone. It's a great product at a great price. The only downside is that a carry case isn't included in the box. The view finder is a great large glass area covering almost the total back of the camera. Because I had no carrying case, the glass became scratched, but this doesn't compromise anything except viewing items while using the camera, so if you buy this, buy a carrying case as an accessory.
Written by a customer while visiting sony.com
Customer Rating
5
Great Compact Camera
on June 10, 2015
Posted by: Sonyfan0719
I bought this camera about a year ago because I was traveling to Jamaica and I wanted a waterproof camera. During my trip I went on 2 1+ hour dives of about 40 feet of saltwater and the camera work flawlessly (camera is rated at 30-35ft of freshwater). I made sure to get it is fresh water as soon as possible to get as much salt off. To this day still works great.
The images are very crisp and vibrant and underwater photos came out great.
One small issue occurred after the second dive the lens had some moisture, but after a day of drying it went away and haven't seen moisture in the lens since.
Camera will easily out perform any smartphone camera and definitely worth the money in my opinion to have it is a dedicated point and shoot.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
4
It is a great camera, but the lowlight sucks
on January 13, 2014
Posted by: TheLilRubix1
I had purchased the TX10 a few years ago, and it went through a lot, and it was time to retire it, so I purchased the TX30 about a month ago, and so far, I honestly enjoy the camera a lot.
Pros:
*Amazing macro on Magnifying Glass Plus
*No 6 second delay for videos
*Great picture effects
*Amazing macro on Magnifying Glass Plus
*No 6 second delay for videos
*Great picture effects
Cons:
*Weird water sound in the mic even before I took the camera under water
*Very loud sound in the mic when you take this camera under water
*the TX10 had great lowlight, and this camera is pretty bad
* Flash is too powerful
*Weird water sound in the mic even before I took the camera under water
*Very loud sound in the mic when you take this camera under water
*the TX10 had great lowlight, and this camera is pretty bad
* Flash is too powerful
Overall, I would recommend this camera especially to people who take a lot of macro photography, and occasionally like to take a swim with it
Written by a customer while visiting sony.com