 |
Customer Reviews Collected from frigidaire.com |
Frigidaire - 30" Convertible Range Hood - Stainless Steel
Average Customer Rating:
3.3
Rating breakdown 110 reviews
5 Stars
33
4 Stars
24
3 Stars
18
2 Stars
14
1 Star
21
62%of customers recommend this product.
(
24 out of
39)
Customer Reviews for Frigidaire - 30" Convertible Range Hood - Stainless Steel
Customer Rating
5
Make better choices, you get what you pay for.
on July 6, 2022
Posted by: Mon Diva
Although I will agree with the majority of these reviews. This oven hood DOES have faulty, cheap buttons that will fall apart and if you’re lucky will get lost inside the hood assembly. That requires you to take the whole oven hood apart (approximately 12 T10 torque screws) just to get to the button assembly. Do not pay a technician to replace the button assembly. I was able to find my button after disassembly and push it back in and then reassemble. On a level of 1-10, approximately a 4 in difficultly level.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Don't Buy! Buttons break and are very expensive to replace
on December 16, 2021
Posted by: Frustrated1000
The push buttons on the front of this are defective. They are made to look like they are metal but they connect to a very small piece of plastic that breaks off easily. The replacement part is more expensive than the entire unit.
Response from frigidaire.comBy Chris Smith, Online Outreach Specialist, December 20, 2021
Hey there! Thank you for the review on your appliance. We’re eager to investigate this concern further for you. Please be on the lookout for an email from us. -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
1
Quite disappointed.
on January 24, 2022
Posted by: owner of crappy hood
Just like others, I have a button which fell out of the unit and then tried to re-insert and it got pushed all the way into unit. So far have been in a chat with associates for 2 hours and they are not able to help. The front buttons should be serviceable.
Looks like I'll be replacing the unit with something else.
Response from frigidaire.comBy Christy, Online Outreach Specialist, January 25, 2022
We are sorry to hear that you have had issues with the button on your range hood.
We want to apologize for your recent experience and would like to see how we can help. Please be on the lookout for an email from us. -Christy
We want to apologize for your recent experience and would like to see how we can help. Please be on the lookout for an email from us. -Christy
Written by a customer while visiting frigidaire.com
Customer Rating
3
Range hood
on July 7, 2016
Posted by: SLsue
from Banning, CA
I bought this six months ago and the #3 fan button just fell off and disappeared inside the hood. What am I supposed to do now? I planned to use this for years. Like the halogen lighting though.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, July 11, 2016
Hi SLsue. We hate to hear you have has this occurrence. Please give a call so we may assist you directly. Cheers, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
2
Fan Speed Button Falls Out
on October 14, 2020
Posted by: DEBNJ
This range hood was provided in our new home we bought in 2016. The performance for four years has been good however the medium speed fan button just fell out and when we tried to put it back in place it went inside the hood and can't be retrieved. I see from other reviews this problem is not uncommon. Frigidaire needs to do something about this obvious design/manufacturing flaw. My hood is out of warranty so unless I get some assistance from Frigidaire my only option is to purchase a new hood. Rest assured it won't be a Frigidaire!
Response from frigidaire.comBy Kiara, Online Outreach Specialist, October 27, 2020
Hi, Ghg56! We apologize for any disappointment your range hood has caused you and thank you for bringing it to our attention. We always strive to deliver quality products and hate that we missed the mark with you. So that we are able to properly assist you and address your concerns, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. Best Regards, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Buttons fell off right away
on June 21, 2021
Posted by: Anonymous
[This review was collected as part of a promotion.] Buttons on this push into the unit and it is impossible to open to get them out. Can no longer use the fan, what a piece of junk
Response from frigidaire.comBy Ashton, Online Outreach Specialist, June 25, 2021
Oh, no! We're sorry to hear this has happened. Please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help! We would like to ensure you are taken care of.
Best,
Ashton
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet and powerful!
on July 27, 2015
Posted by: Dadoo
After our cheapo vent fan bit the dust, we wanted to get something much better. This fan has a cool look and I love the simplicity of the push-button controls. The grease trap is simple to remove for cleaning. The fan also offers back-vented, top-vented and recirculating mounting options. The dual halogen lights are much better than the cheesy 40 watt bulb our old unit had.
This fan moves a lot of air (rated at 300 cfm) when you need it to and at it's highest setting you can still hold a conversation.
The cons are minimal, in my opinion, but they are worth mentioning. The top surface sticks out further than I anticipated, I believe this is so the recirculating vent is exposed, if needed. It is about 2 inches proud of the cabinet face frame. It is also about an inch and a half shorter, so we had to fill in the backsplash, that was a minor inconvenience. I'm pretty sure the dimensions are given, I just didn't compare them.
All in all, I am very pleased with the look and functionality of this fan. There are many options in this price range and I'm glad I chose this one.
This fan moves a lot of air (rated at 300 cfm) when you need it to and at it's highest setting you can still hold a conversation.
The cons are minimal, in my opinion, but they are worth mentioning. The top surface sticks out further than I anticipated, I believe this is so the recirculating vent is exposed, if needed. It is about 2 inches proud of the cabinet face frame. It is also about an inch and a half shorter, so we had to fill in the backsplash, that was a minor inconvenience. I'm pretty sure the dimensions are given, I just didn't compare them.
All in all, I am very pleased with the look and functionality of this fan. There are many options in this price range and I'm glad I chose this one.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Good hood but...
on January 3, 2019
Posted by: YP12
from Round Rock, TX
[This review was collected as part of a promotion.] We got this from our builder in the new home, worked great for us for about 14 months. But after 14 months though, the low speed fan button came unglued and has since fallen into the hole in the hood it came out of, and soon after all fan speed buttons came of. There is no way to fix this and only way is to get it replaced. For a product that costs about 250+, getting only 1 year out if that product is not good.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , January 4, 2019
Hi, YP12!
We certainly apologize that you have experienced any matters with your range hood. Please know that we will make our design and engineer teams aware of your feedback and experiences for future reference.
So that we are able to assist you with your concerns, please please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST at your convenience.
Kindly,
Ciara
We certainly apologize that you have experienced any matters with your range hood. Please know that we will make our design and engineer teams aware of your feedback and experiences for future reference.
So that we are able to assist you with your concerns, please please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST at your convenience.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com