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Customer Reviews Collected from frigidaire.com |
Frigidaire - 30 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Average Customer Rating:
3.3
Rating breakdown 116 reviews
5 Stars
35
4 Stars
24
3 Stars
18
2 Stars
14
1 Star
25
62%of customers recommend this product.
(
24 out of
39)
Customer Reviews for Frigidaire - 30 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Customer Rating
1
you dont want this
on February 7, 2025
Posted by: everyday Joe
complete garbage, the filters are expensive and hard to fine, the low and medium button broke after 2 years. not worth the hassle
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 10, 2025
Hi, Joe. We're sorry to hear that this is what you encountered with your range. We sincerely hope you will give us the chance to help you out. We don't see any record that this issue is being coordinated with customer care for resolution. At your convenience, please feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
AVOID THIS PRODUCT
on April 25, 2025
Posted by: LTG355
Same problem as everyone else, buttons fall into unit, cannot be recovered, repaired, or replaced
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 28, 2025
We are truly sorry to hear about the issue you've encountered with the buttons on your unit. We understand how frustrating it can be when a product doesn’t meet expectations, especially when it comes to usability and reliability. We'd like to learn more about your specific situation. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
1
Need second replacement for same faulty button issue.
on July 29, 2025
Posted by: Tamyb
I have had to already replace this hood once and it looks like I will have to replace the second one due to the button issues. With the first one it was just one button and with the second one all 3 buttons are now out.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 30, 2025
Hi, Tamy! Thank you for taking the time to share your feedback. We’re sorry to hear that you’ve had to replace your Frigidaire range hood twice due to button issues. It’s disappointing to hear that the same problem has persisted with the second unit, especially when all three buttons are now malfunctioning. We understand how frustrating this must be, and we appreciate your patience.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
Buttons Fall Off Easily
on February 9, 2026
Posted by: Mr FixItt
I like everybody else hate this product because the fan buttons fall off and get lost inside the holes of the front panel and are impossible to retrieve. There's no easy way to get access to the inside of the front button panel to replace or fix it so this hood range becomes garbage much sooner than you'd expect!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 11, 2026
Hi there. Thank you for sharing your feedback. We’re very sorry to hear about your experience with the fan buttons and understand how frustrating it must be to have them fall off and become difficult to retrieve or replace.
That’s certainly not the level of durability or ease of maintenance we want our customers to experience. If you haven’t already, we recommend reaching out to our Customer Care team via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
We truly appreciate you bringing this to our attention, as feedback like yours helps us improve our products and design moving forward.
Best Regards,
Ruth
That’s certainly not the level of durability or ease of maintenance we want our customers to experience. If you haven’t already, we recommend reaching out to our Customer Care team via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
We truly appreciate you bringing this to our attention, as feedback like yours helps us improve our products and design moving forward.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com