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Customer Reviews Collected from lg.com |
LG - Door-in-Door 23.9 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average Customer Rating:
4.1
Rating breakdown 91 reviews
5 Stars
50
4 Stars
21
3 Stars
7
2 Stars
7
1 Star
6
82%of customers recommend this product.
(
67 out of
82)
Customer Reviews for LG - Door-in-Door 23.9 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Posted by: Chia350
from East Amhert, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] After reading many reviews, and consumer reports, there doesn't seem to be any one brand better than the other for the most part. LG may have slightly less complaints so we decided to go with them. The one complaint I did hear was the LG customer service was the worst to deal with. I hope we don't have to use them. Up to now, we have not had an issue and like the unit. The real test will be to see how it works after 5 years. The only issue I see with this unit, is to get into either of the meat and veggie drawers, both of the main doors need to be open. We do like the small door to access things like milk and not have to open the main door all the way. Over all, a good unit.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: CristobalJB
from Safford az
Verified Purchase:Yes
[This review was collected as part of a promotion.] The door in door feature allows me to place 2 gallons of milk in the door and 2 more in the fridge with no problem.
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: pk1861
from Hollywood, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] its was hard to find a 33 inch wide frig with enough storage. this unit seems to deliver, with one glaring problem - almost unusable narrow door shelves. wish LG would have thought this very important aspect thru. however the overall features are good and what one would expect in this price range.
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: CarrieZ
from Naples, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this less than a month ago and I love it. I did wish I would have picked the top single door, only because one side of my refrigerator is placed up against a wall....but the French door look is much nicer and I can live with it!!!!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
on July 18, 2018
Posted by: Angele
from Colorado
[This review was collected as part of a promotion.] I've bought this fridge a fortune, 2 years ago and I keep having issues with it. After the first year, the freezer was dead. We repaired it. Guess what? It's back again...No Freezer. I have young kids and I cannot give them ice cream because it's not safe. This fridge is a JOKE. Don't buy it!
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
2
Response from lg.comBy Amber, Customer Service, July 19, 2018
We apologize you are having issue with your refrigerator. So that we are able to gain more insight and research what assistance may be available to you, we request that you reach out to a specialist via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ ^AC
Written by a customer while visiting lg.com
Posted by: Fox21
from Montgomery, Al
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like my appliance!! Especially the different temperature compartments.
Pros: Features/Settings
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Al1941
from Camarillo, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We’ve had the products now for two weeks, that is the refrigerator with the see through door section and a beautiful stove/oven. All were easily installed by myself.
My better half extremely pleased with refrigerator. May look at LG’s dishwasher and microwave next
My better half extremely pleased with refrigerator. May look at LG’s dishwasher and microwave next
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Terrible Model
on September 19, 2020
Posted by: jacky99
The interior is very poorly lighted and the doors don't open wide enough!
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, September 22, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com