 |
Customer Reviews Collected from frigidaire.com |
Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average Customer Rating:
4
Rating breakdown 363 reviews
5 Stars
173
4 Stars
107
3 Stars
34
2 Stars
26
1 Star
23
81%of customers recommend this product.
(
282 out of
349)
Customer Reviews for Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
3
it is good but not an excellent
on December 14, 2016
Posted by: val38
from Arlington, VA, United States
[This review was collected as part of a promotion.] I bought it in November. This is the third one delivered to my home after first two happened to be defective.As a result I spent 2 weeks without fridge. This one is working OK. But it feels like a little smaller then I had before (GE 18,0). Same volume but feels smaller. Another thing - sometimes I hear some sounds from freezer
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 30, 2016
Hey val38, I am glad to hear about you finally getting your refrigerator delivered. I would like to reassure you that your refrigerator has 18 cubic foot storage capacity. The fresh food capacity is (Cu. Ft.): 14.1, and the freezer capacity is (Cu. Ft.): 3.98. You will find the normal operating sounds are addressed on page 18 of your Owner’s Manual. If what you are hearing is not listed, please don’t hesitate to reconnect with us directly. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
door squeaks and rubbering gets stuck. Noisey
on December 14, 2016
Posted by: DONALDNOTHAPPY
from SC
[This review was collected as part of a promotion.] I bought this refrigerator a few months ago and the door already gets stuck and squeaks. The motor for freezer makes a lot of noise. Nothing is made of quality anymore
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, January 5, 2017
I hate to hear that you're experiencing difficulty with your refrigerator, DONALDNOTHAPPY. I would like to ask that you to reach out to our care team in hopes you will allow us to further discuss your concerns and answer any questions you might have. Please contact us at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST so we can promptly reconnect with you. If it is possible, it would be greatly appreciated if you can have your full mailing/physical address, phone number along with your refrigerator's model, serial number and date of purchase available. Please be sure to also provide the representative with a detailed description of what you have experienced. We are eager to speak with you and restore your confidence in our and brand! On behalf of Frigidaire, I hope you have a great rest of your day! Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great value
on December 14, 2016
Posted by: MikeyA
from Monroe Township, NJ, United States
[This review was collected as part of a promotion.] I'm very happy with this purchase. It could be a little quieter but it's not noisy enough to make me regret buying it. It's a nice refrigerator for the price.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this Frig
on December 14, 2016
Posted by: Nay65
from Bakersfield, CA, United States
[This review was collected as part of a promotion.] I got this frig two months ago and I love it.
The design makes use of the door space to house the large items that are usually kept on the top shelf.
This allows for yhe storage of more food items.
The design makes use of the door space to house the large items that are usually kept on the top shelf.
This allows for yhe storage of more food items.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good product, run smoothly
on December 15, 2016
Posted by: TVu3433
from San Jose, CA, United States
[This review was collected as part of a promotion.] I bought this Frigidaire one month ago, and I'm very happy with it
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Sleek design
on December 15, 2016
Posted by: Katlyn
from Kansas City, KS, United States
[This review was collected as part of a promotion.] This fridge came already installed in my home when I purchased. I had never used Frigidaire products before. The temperature for the unit is steady and my veggies never wilt in the crisper drawer. The only con is the unit does show fingerprints quite easily.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Very average
on December 21, 2016
Posted by: Cobrakid
from Costa Mesa, CA, United States
[This review was collected as part of a promotion.] Bought this a month ago. Ice maker does not produce well. The unit is very noisy.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 11, 2017
Cobrakid, thank you for sharing your refrigerator review with us. I have some items for you to check in regards to the slow ice production. Make sure the water valve going to the refrigerator is open fully. Check the freezer temperature, it should be between 5 and -2 degrees (sometimes dropping the temp will increase ice production). Are your ice cubes are hollow or smaller than normal? If you have an inline water filter, it may need to be replaced. Water pressure is a factor that can’t be ignored either, it has to be between 30-100 PSI. Do you have a reverse osmosis system? These systems tend to have less water pressure than other water systems. Consider routing the refrigerator from a source that is not connected to the reverse osmosis system. When the reverse osmosis system is in the regenerative phase, pressure can fluctuate to below 20 psi (per square inch). It is normal for a reverse osmosis system to be below 20 psi during the regenerative phase. Once it drops below 20 psi it can cause water valves to leak, may not fill icemaker to capacity, and cause water and ice to dispense slowly. Are you on a well system? Cut-off and cut-on pressures at the water pump may be too low. Turn up the cut-off and cut-on pressure on the water pump system as needed. You will find normal operating sounds listed on page 18 in your Owner’s Manual. If what you are hearing is not addressed, or you have any questions, please reconnect with us directly by calling our Customer Engagement Center at 877-435-3287 for assistance. The hours for the Customer Engagement Center are 8am to 8pm Monday through Friday, and Saturday 9am to 6pm EST. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
PERFECT SIZE
on December 22, 2016
Posted by: Beev
from Bel Air, MD, United States
[This review was collected as part of a promotion.] Have always had Fridgidaire products in my home . Was replacing a Fridgidaire refrigerator, but was having difficulty finding the size I needed in big box stores. Needed a new fridge to fit in current kitchen footprint, but planning to remodel soon and probably be purchasing a higher grade fridge. Went to my local family owned appliance store and in10 min. problem solved! Thrilled with the look and the quality of the refrigerator.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com