 |
Customer Reviews Collected from geappliances.com |
GE - Café 28.6 Cu. Ft. French Door Refrigerator With Thru-the-Door Ice and Water - Stainless-Steel
Average Customer Rating:
4.5
Rating breakdown 426 reviews
5 Stars
288
4 Stars
89
3 Stars
23
2 Stars
12
1 Star
14
89%of customers recommend this product.
(
368 out of
412)
Customer Reviews for GE - Café 28.6 Cu. Ft. French Door Refrigerator With Thru-the-Door Ice and Water - Stainless-Steel
Customer Rating
1
Poor quality
on February 17, 2023
Posted by: Tom D02
from Boston
The LCD touchscreen stopped working after 2 years!
I can no longer access any of the controls!
I can no longer access any of the controls!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy MichaelBatGEA, GEAppliances, February 17, 2023
Hello,
We’re so sorry to hear that your refrigerator’s LCD display stopped working suddenly. We know it’s incredibly frustrating to have issues with any appliance, but it can be even worse when it’s something you rely on often like a fridge, and this is not something we want or expect from our appliances. We are constantly working to improve our products and we do that using honest feedback like yours. Thank you for taking the time to leave us your review and we hope that you will give us the opportunity to earn your trust back in the future. Best regards. -MichaelB@GEA
We’re so sorry to hear that your refrigerator’s LCD display stopped working suddenly. We know it’s incredibly frustrating to have issues with any appliance, but it can be even worse when it’s something you rely on often like a fridge, and this is not something we want or expect from our appliances. We are constantly working to improve our products and we do that using honest feedback like yours. Thank you for taking the time to leave us your review and we hope that you will give us the opportunity to earn your trust back in the future. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Size and style are good
on April 16, 2024
Posted by: Azinb
from Manitou Beach, MI
I love the refrigerator however it failed to maintain the proper cooling and had to have a part replaced at 5 years old and now at 8 years it is happening again.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, April 17, 2024
We are glad to hear that you enjoyed your refrigerator, but we hate to hear that a part failed after 8 years of service. We are constantly working to make our appliances better, and we’ll be sure to forward your review to our product team so we can continue to do so. We hope that we can earn your trust back in our brand as we improve.
Written by a customer while visiting geappliances.com