brother-usa.com Customer Reviews Collected from brother-usa.com
Brother - DCP-L2540DW Wireless -and-White All-In-One Printer - Black
Average Customer Rating:
4.2 out of 5
4.2
Open Ratings Snapshot
Rating breakdown 670 reviews
5 Stars
388
4 Stars
150
3 Stars
55
2 Stars
32
1 Star
45
83%of customers recommend this product. 
(
539 out of 646
)
Customer Reviews for Brother - DCP-L2540DW Wireless -and-White All-In-One Printer - Black
Customer Rating
4 out of 5
4
My Brother
on November 26, 2015
Posted by: Wampakoneta
from Ann Arbor, MI
My Brother DCP-L2540DW has performed every function I have attempted since my purchase of it, several months back. The print quality has been very good; I especially like the ability to print on both sides of the page, to save paper. Truthfully, I don't think I have scratched the surface regarding its potential to help me produce more effective documents. I certainly would recommend it to a friend.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
Such poor support
on January 13, 2016
Posted by: catat1
from Vancouver WA
I have had to get tech assistance 3 times and have waited on hold about 10 hours all together. Again the printer has failed and I am on hold again waiting for an agent. So far I have been on hold for 40 minutes. When the printer worked it was great. But your tech assistance is the worst I have ever encountered.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Good Printer
on March 23, 2016
Posted by: MJD5995
from Cincinnati, OH
This is a really good printer. Fast, great copies and works every time. Wireless sync'ed up instantly with no work really required. It is a little noisy if you are in a quiet office on a Saturday afternoon when alone but during the busy week never notice the noise. Good printer worth the price. Let's see how it holds up over time. That is the real test.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
No problem, easy set up and great prefoprmance
on August 11, 2017
Posted by: Billy49
from Valley Springs, CA, United States
I replaced my old Brother with the new wireless unit and have had no problems and being able to print for any of my devices including my phone is a great advantage
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
Good luck with one out of two
on October 28, 2015
Posted by: CraigR
from Northern IL
I have one of these printers at my home in FL, so bought one for home in IL. One in IL worked OK for a few weeks and then lost WIFI connectivity. Getting it to connect initially was hard. Could not get it to connect to WIFI again. I have not had this problem with other WIFI devices. Gave up playing around with it and stuck it in the basement and hooked up old printer to get printing done before trip. Had to head south. Will try again next time I'm home at Xmas. Printer in FL works great. Ready to throw printer in IL out the window.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
So far so good
on November 6, 2015
Posted by: StevieoCo
from Canon City, CO
I like my Brother MFC Laser. It prints quick. It's easy to make copies. Duplex print works well. I've printed quite a few pages and I'm still on the toner cartridge that came with the unit. Only one problem so far. Twice in the first month it seemed to lose the wireless network. I powered off the printer -- no help. Then powered off both the DSL modem with wireless and the printer. Then it reacquired the network. Hasn't happened again. I like it and would recommend it.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
Decent Printer, but Loses WiFi Connection
on January 6, 2016
Posted by: llll
from Arlington, TX
The printer and scanner work well when they work. Scans and printed pages always work and look good. I've yet to have a paper jam. It has a relatively small footprint compared to other all-in-ones I've owned. Two-sided printing works well, which we like so paper isn't wasted. The only problem I have is that the WiFi connection is frequently lost, so my wife and daughter can't print from their notebook computers or phones. I have to recreate the WiFi connection before my family can print again because they don't know how to do it and it's a lot of steps to have to train them to reconnect the WiFi.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
best bang for my buck
on February 14, 2016
Posted by: gdh8888
from Manton, MI
this machine does what it is supposed to do and does not give my any problems. No, it doesn't fax or print in color. So What? It even plays long with my hinky internet connection.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
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