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Customer Reviews Collected from brother-usa.com |
Brother - MFC-J5720DW Wireless All-In-One Printer - Black
Average Customer Rating:
3.7
Rating breakdown 94 reviews
5 Stars
35
4 Stars
25
3 Stars
14
2 Stars
12
1 Star
8
68%of customers recommend this product.
(
64 out of
94)
Customer Reviews for Brother - MFC-J5720DW Wireless All-In-One Printer - Black
Customer Rating
3
poor tray selection
on March 30, 2015
Posted by: stamper
mp tray is difficult to program. why have two different mp trays when you can only program one?
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Somewhat Happy
on September 4, 2015
Posted by: assistant2
This all in one printer is used in a small office. We really enjoy the rear MP paper tray and the dual paper trays up front allow for different types of paper (nice not to have to change out). The only issue we have, is this multifunction printer will not print size 10 business envelopes correctly. It shifts the return address and recipient address by over half an inch to the right, from where it should appear. This printer should work with microsoft word and other programs. After spending over an hour on the phone with Brother, there is nothing they can do on their end and we would need to contact Microsoft. We have had other printers such as Epson and HP without having this problem. We had an Epson printer with similar issue and they had a software update that allowed for marginless printing with envelopes (check the marginless box and envelopes look great). This brother printer has several BORDERLESS print options for different sized envelopes and papers but not for the most commonly used envelope size 10, in U.S. (crazy). A software update is needed to correct this problem. Every time we need to print a professional looking envelope we need to go to a different office to print (very inconvenient). Almost returned unit because of this, but we really enjoy the other features and imagine with time there will be a FIX for this problem. Everything else seems to be well thought out and user friendly. Due to this, only 2 stars (would have been 5).
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great product
on September 17, 2015
Posted by: Jeeper
from Yosemite, CA.
First I bought a Hewlett Packard all in one. It slowed my PC down so much I could not stand it so I returned it. The brother was highly rated so I thought I would give it a try. I couldn't be more pleased. I have noticed no difference in PC speed. The printer is easy to set up and the cartridges are reasonable. It does double sided printing to save paper. Prints 11 x 17 paper and easily prints envelopes. Buy it you'll like it.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good product at a good price
on September 20, 2015
Posted by: Chfiii
from Danbury, CT
I'm using this to replace my old Brother MFC - 8860DN. That was a laser all-in-one that served me faithfully for years. Now that my teacher wife has retired, our copying volume has decreased so I switched to the 5720 to get color printing and a less complicated paper path. I especially like it speed in color scanning. It's head and shoulders faster than the old one plus in scans both sides of the sheet Ina single pass. Print quality is excellent too. I very rarely Fax, so that capability hasn't been really tested.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great Choice
on March 9, 2016
Posted by: TheFoo
from New Hampshire
Bought this to replace a good working Brother MFC-295CN printer. Do to handing a family estate, and other personal documents, wanted a "All-in-One" that could scan and print both sides of documents to be either filed or sent out in the mail. As teacher, I bought the previous Brother all and one to help in my classroom, but despite of my best efforts, I couldn't kill it. Up to this date the MFC-J5720DW has worked will. The biggest issue setting up the printer drives. That was sorted over a weekend or two.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Best Purchase Ever
on February 9, 2015
Posted by: David26554
from Fairmont Wv
I love the brother Mfc-j5720dw printer i can save on paper and cost on ink i love the duplex printing it offers and it is really fast printing
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
Beware
on October 26, 2014
Posted by: FAC052951
from Kerrville, TX
If running Mac OS X Yosemite 10.10, this printer is not compatible. Brother support told me that their engineers would be releasing new drivers in late October, then in late October they said it would be released in another "few weeks".
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Excellent Printer
on June 3, 2015
Posted by: ChrisBL
from San Diego, CA
Have had good experience with printer so far. Easy set up, connected via USB/Ethernet the first attempt. Only complaints were regarding setup of Wireless Printing feature. Guidance was not included in the box so had to find it on the product website. The instructions were broken up into several different files/pages on the website and there are no comprehesive instructions available. As a result, I had difficulty following the guidance and it took several attempts to get the various wireless printing modes to work. Still have trouble printing from some mobile devices.
I especially like the features of the printer with duplex printing and multiple sources of paper. Touch screen control panel works well also. I have not used much of the first ink cartridges after a couple of weeks of use so it appears that the ink does not get used too fast.
I especially like the features of the printer with duplex printing and multiple sources of paper. Touch screen control panel works well also. I have not used much of the first ink cartridges after a couple of weeks of use so it appears that the ink does not get used too fast.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com