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Customer Reviews Collected from brother-usa.com |
Brother - MFC-J5720DW Wireless All-In-One Printer - Black
Average Customer Rating:
3.7
Rating breakdown 94 reviews
5 Stars
35
4 Stars
25
3 Stars
14
2 Stars
12
1 Star
8
68%of customers recommend this product.
(
64 out of
94)
Customer Reviews for Brother - MFC-J5720DW Wireless All-In-One Printer - Black
Customer Rating
4
Great Printer
on July 5, 2015
Posted by: Shawn
wonderful Printer for home.
Does everything I need. A few connection issues at times but thats common. Always able to fix.
Very fast.
Does everything I need. A few connection issues at times but thats common. Always able to fix.
Very fast.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good Choice
on August 17, 2015
Posted by: Mallard
from Sterling, IL
There are only 2 things that would make this printer better...
Ink appears to be consumed quickly.
The ability to scan 11x17
Ink appears to be consumed quickly.
The ability to scan 11x17
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
I wish I had not tried
on February 23, 2016
Posted by: mmsmoe
from Elk Grove Village, IL
I purchased my first Brother printer.
It's good price and many good futures.
However, I thought I should not purchase it after one month use.
It is bulky
Having papers jam too often
The printing papers popping out
The paper support flap does not hold printing papers in nicely.
Part of the printing paper will fall on the floor.
Print sound is too loud
Ink consumption too fast
The actual printing speed is slower than specification
It's good price and many good futures.
However, I thought I should not purchase it after one month use.
It is bulky
Having papers jam too often
The printing papers popping out
The paper support flap does not hold printing papers in nicely.
Part of the printing paper will fall on the floor.
Print sound is too loud
Ink consumption too fast
The actual printing speed is slower than specification
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
OK printer with one very annoying thing
on March 11, 2016
Posted by: Joe24
from Chatham, NJ
This printer works well, and the touch-pad interface on the printer is clear and easy to use. But when I installed the printer, Brother added some malware to my computer that hi-jacks me to a site to order cartridges when I don't want to go there. Today, for example, I was on Amazon.com trying to place an order for a book, and every time I clicked on the check out button, instead of letting me check out,of my book purchase I was diverted to the Brother website page for ordering cartridges. That dirty trick alone will keep me from ever considering Brother again.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
dependable and full of features
on April 22, 2015
Posted by: Mike78
from Rio Oso, CA
I bought this printer for my business and it has impressed me. The quality is excellent, cartridges are easy to load. Picture quality is great not to be expected from a business machine. And it will handle any paper I have in the office, great product. Thanks
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
NOT FOR WINDOWS SERVER!!!!!!!
on June 29, 2015
Posted by: biggraypony
from Marlton, New Jersey
Upgraded my system to Windows Server 2012 R2. HP had no drivers for my old Photosmart printer. Since I had had excellent service from my dozen or so Brother laser printers and multifunctions, I decided upon the MFC-J5720DW. Bought it from Newegg. Finally received it and, like a kid at Christmas, set it up in a flash. Guess what!?!?!? With Windows Server, you can't use USB. With Windows Server, you can't scan. With Windows Server, you can't use the device monitor software. I now have a UniFunction PRINTER!!! Nowhere in the Newegg listing is this mentioned. It was only after unpacking, setting up, and unsuccessfully trying to use a USB connection did I figure this out. What a terrible disappointment.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Noisy
on June 2, 2015
Posted by: Super32256
Wow it's noisy, but fast, good print
Also a deal on cost and ink
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Scan Problems
on June 15, 2015
Posted by: Dickthetech
from Wisconsin
Set up my machine as wireless. Unable to scan to a computer file, no matter what I tried. Have been doing this for years with my old printer, but not this one. Had to change tactics and install with USB, only then would it work.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com