| Customer Reviews Collected from bose.com |
Bose - QuietComfort® 20 Headphones (Samsung and Android) - Black
Average Customer Rating:
4.1
Rating breakdown 499 reviews
5 Stars
295
4 Stars
83
3 Stars
48
2 Stars
39
1 Star
34
Customer Reviews for Bose - QuietComfort® 20 Headphones (Samsung and Android) - Black
Customer Rating
5
All around great purchase
on May 3, 2017
Posted by: Daniel
Gender:Male
I bought these to negate the frequent chatter in the office; I was impressed with how well these work. Sometimes I don't even play music, I just use the noise cancelling option, it's like I'm in another world, I can focus so well now. The way I see it, it's an ROI.
Written by a customer while visiting bose.com
Customer Rating
1
Great sound, dreadful quality
on September 15, 2017
Posted by: Lis
Gender:Female
I've gone through two pairs of QC20i headphones so far--the sound quality is great. The noise cancellation is truly excellent, and the battery lasts quite a long time. My big beef is that the build quality of the product sucks. On two pairs, so far, the headphone buttons have stopped functioning at around the 7 month mark. On pair 2, I'm also experiencing the cord detaching from the battery brick.
It's frustrating to spend so much on a product that needs constant replacing. I would not purchase them again.
Written by a customer while visiting bose.com
Customer Rating
5
Perfect for Travel
on March 28, 2016
Posted by: umeldonya
Gender:Male
I am a frequent flyer. I put these to the test of 170,000 miles last year and they passed on every one.
1) Great to keep your hands free while you're walking through the airport. You can handle phone calls and listen to music without needed to pull your phone out of your pocket. Side note, you also don't look as crazy talking into them as you do with a bluetooth headset.
2) Excellent noise cancelling. Once you're on the plane, it mutes the sound of unwanted noise from the engine hum or loud passengers (I'm talking about wailing kids mostly, parents I feel your pain). Keep in mind if you're listening on your phone or personal device you won't hear a thing the Pilot or flight attendants say to you.
3) Perfect for sleeping. Since they're so small and ridiculously comfortable, you can sleep with them in your ears and forget they're there. I have the Bose QC 15s and my biggest complaint was not being able to sleep with them. As soon as I turned my head or rolled over, the headphones would come off and the change in audio levels would wake me up. With the QC20s their small nature works so well when you're on the move, or trying to get some shut eye on a flight.
Having said all that, I've been pleasantly surprised over the past year with my QC 20s. I use them almost exclusively every day, and have to say they have completely replaced my QC 15s.
Written by a customer while visiting bose.com
Customer Rating
5
Get these
on January 3, 2017
Posted by: CodeHead
Gender:Male
It feels like a lot to spend on head phones. Until you turn them on and the world goes away! They are indeed worth saving you lunch money for.
Written by a customer while visiting bose.com
Customer Rating
5
Better Impossible
on July 24, 2018
Posted by: Zzmorel
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] This’s the utmost high quality earphone. Truly noise canceling. With a superb bass. Ultra high sound clearness. Impossible to beat
Written by a customer while visiting bose.com
Customer Rating
5
!!! phe·nom·e·nal !!!
on February 28, 2017
Posted by: katiekat55
Gender:Female
Love my new QC20 headphones -- beautiful sound and great when you want to tune everything else out. I'd buy them again. I can wholeheartedly recommend them to my friends and family.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound, amazing N/C performance and comfort
on February 5, 2016
Posted by: PF2
Gender:Male
Example: bought my second Bose N/C headphones, replacing my previous on-ear models. An awesome upgrade in every way. More comfortable for long wear times, better noise-cancelling (airplane rides are so much quieter) and improved music.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound quality, Improved my study habits
on November 22, 2015
Posted by: jdmccallum
Gender:Male
First, I want to start by saying these headphones were sent to me from Bose as part of their Test and Review Program. When I first heard about these headphones, I didn't honestly think that the noise cancellation technology would work very well. However, I was quickly proven wrong. When I first put these in my ears, I was totally impressed by the excellence of the noise cancellation quality. There was no hissing, and no outside sound interruption whatsoever. While testing the earbuds, my brother’s radio was blasting music at full volume in the background, and I couldn’t hear anything except for a little of the higher frequencies, and this was with no music playing through the earbuds. I'm a sophomore in high school, and let me tell you that these are perfect for using at school, such as during study halls, or between classes when there is a lot of background noise. I easily get distracted by other students talking, but using these headphones made a BIG difference. I noticed myself concentrating on work MUCH more. A great feature of these earbuds is the “Aware Mode”. When someone talks I hit the “Aware Mode” button and it lets the sound through so I can hear what someone is saying without taking the buds out. That is a very handy feature.
But…
Even with such great product, there are a couple of quirks. One thing I noticed is that the location of the volume control and play/pause button is in the exact location to be pressed up against a table and turn up or down the music unintentionally. For taller people, I’m sure this wouldn’t be an issue, but I am around 5’4” and it’s happened to me a couple of times. Also, the battery pack it made this nice clingy material, which is not slippery and feels comfortable in your hand, but happens to attract dust and dog hair like a magnet.
With that said, I am happy to say that there are definitely many, MANY more pros than cons with these earbuds. Overall these are excellent for studying, working, traveling, school, doing yard work, watching movies, etc.
I look forward to using these daily. Good Job Bose!
Written by a customer while visiting bose.com