| Customer Reviews Collected from bose.com |
Bose - QuietComfort 20i Headphones (iOS) - Black
Average Customer Rating:
4.1
Rating breakdown 370 reviews
5 Stars
221
4 Stars
55
3 Stars
40
2 Stars
30
1 Star
24
Customer Reviews for Bose - QuietComfort 20i Headphones (iOS) - Black
Customer Rating
5
Comfort, NC, Sound Quality: 5x5
on October 20, 2015
Posted by: stevezzzz
Gender:Male
Bought these from an airline in-flight catalog to replace defunct NC in-ear phones by another manufacturer. Everything about these QC20s is better: better ear fit, better passive isolation, better noise cancellation, better audio quality. And they're comfortable for long duration flights.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent Noise Cancellation!
on November 30, 2015
Posted by: grdug111
Gender:Male
I must first start my review by stating that I'm part of the Bose Test & Review program and received the headphones at no charge for testing purposes. I appreciate the opportunity to test the products.
The headphones are beautifully boxed and come with all needed documentation, plus 3 different sizes of ear inserts to assure proper fit. After spending a few minutes getting accustomed to the headphones, I connected them to my iPhone 6 S Plus and began my testing.I was pleasantly surprised at how comfortable the earphones feel in the ear... a lot of improvement from the earlier version Bose headphones. The headphones have a pleasant balanced sound with plenty of low end, so they worked well with most types of music. Now for the most important area: the noise cancellation. I was shocked at the ability of the circuitry to cancel not only "white noise", but to cancel distinctive sounds, such as speech and horns. I was almost eerie to not hear anything except my own breathing when there was no music playing... that must be what the Astronauts experience in the vacuum of space. :-) DO NOT use these if you are driving! That would create a dangerous situation. I used the headphones in a variety of situations: night clubs, noisy computer server rooms, traveling, etc. The noise cancellation feature works flawlessly. For anyone who travels frequently or works in a noisy environment, these are a must-have item! I had no problems with the other features, such as the remote buttons and the bypass switch on the Noise cancellation module. All functioned as described. A really nice feature is the ability to listen to music without turning the noise cancelling module on. The battery life is great and lasts 12 hours, but why waste it if it's not needed? A very nice feature, indeed! Honestly, the only minor issue I found was that the carrying case is a tad too small. It works, but could be a little bigger.
With all of that being said, here's the bottom line: are these headphones worth $299.00? If you are regularly in noisy environments, then you definitely should consider these headphones! It's a lot cheaper than hearing-aids, which is what you'll wind up with from constant exposure to loud noise. I would have given anything to have these for my father when he worked in a factory. He would have not lost most of his hearing over the years. If your just looking for good headphones to simply listen to music, then check out the non noise cancellation models.
Good job, Bose! You definitely put a LOT of research and development into this product and it shows.
Written by a customer while visiting bose.com
Customer Rating
5
ridiculously good
on September 7, 2016
Posted by: Andre
Gender:Male
This headset is unbelievable. The sound quality is full, has depth, clear unbelievable . The noise canceling is the best in the industry. Being a audio maniac I could not believe what i heard. Flying a lot this is a indispensable accessory. I have the product now for more than a year. If lost or stolen I would immediately buy a new one. Waiting for the wireless one.
Written by a customer while visiting bose.com
Customer Rating
1
The bud's consistently separate at the seam
on August 22, 2018
Posted by: steveA
Gender:Male
Length of ownership:1 year or longer
This is now my third pair and they all have separated at the seam.
I am easy on my headphones, i'm not a kid, I am a professional and take very good care of all of my belongings. Proof, Im writing this from my still in excellent shape and very operational 2011, 17" MacBook pro.
I am easy on my headphones, i'm not a kid, I am a professional and take very good care of all of my belongings. Proof, Im writing this from my still in excellent shape and very operational 2011, 17" MacBook pro.
Very disappointed.
Written by a customer while visiting bose.com
Customer Rating
5
Best earphones ever
on November 12, 2015
Posted by: Enb
Amazing quality , very resistant, excellent for workout but specially designed for airplanes!
Written by a customer while visiting bose.com
Customer Rating
5
One of my best purchases
on September 1, 2019
Posted by: gce457
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] These headphones seemed too expensive when I first bought them. I was really questioning spending that much money on headphones that could break and make me regret the decision. But, it's been four years since I bought them and by simply caring for them as any person would and not doing anything stupid with them, they've exceeded my expectations. Truthfully, if you are anywhere where you just want to be in your own space, turn them on and play your music or podcast or audiobook and you're in your own world.
My only semi complaint is the noise cancelling battery itself. Don't get me wrong, it's totally worth it but at times it can be annoying.
Written by a customer while visiting bose.com
Customer Rating
4
Excellent product and noise canceling.
on August 7, 2015
Posted by: Bea Estrada
I bought this product Dec 2014, the warranty is over. the cord is beginning to deteriorate. I need a replacement. I should put a a velcro but it's too late. I love the sound and the noise canceling. With the price I paid, I need a replacement. attached is the photo with an electrical tape. I need help with this issue. I put 4 star only because of this issue. This the best sound I purchased, no other product can bit QC20 and use it everyday.
Written by a customer while visiting bose.com
Customer Rating
5
First time I ever slept on a plane !!
on October 11, 2015
Posted by: pilot62
Gender:Male
After 15 years of almost weekly flying, and never being able to sleep for more than 10 minutes at a time while flying, the noise canceling makes sleeping possible for hours.
And in a lie flat seat, on my side with just one in my ear, I'm out !! Besides being able to cancel out loud announcements and loud fellow passengers, they have excellent sound quality. Nothing close, and worth every dollar, I'll never travel again without them. BUY
And in a lie flat seat, on my side with just one in my ear, I'm out !! Besides being able to cancel out loud announcements and loud fellow passengers, they have excellent sound quality. Nothing close, and worth every dollar, I'll never travel again without them. BUY
Written by a customer while visiting bose.com