| Customer Reviews Collected from bose.com |
Bose - QuietComfort 20i Headphones (iOS) - Black
Average Customer Rating:
4.1
Rating breakdown 370 reviews
5 Stars
221
4 Stars
55
3 Stars
40
2 Stars
30
1 Star
24
Customer Reviews for Bose - QuietComfort 20i Headphones (iOS) - Black
Customer Rating
5
Best On The Market
on December 12, 2015
Posted by: ryanoc7
Gender:Male
I honestly have nothing but praise for these ear buds. Not these exact ones but the previous model. I took these things through the ringer. I've used them every single day many times a day for 2 years now and they are working as well as the day I bought them. They've sat in my car in 100+ degree temperatures, <0 temperatures, gotten wet with sweat and rain, knocked around and dropped and never have I had a problem. You know that cackling damaged sound you hear in some ear buds from damage? I've never had a problem with that like I've had with other products. The noise quality is great, and they are really comfortable. You can wear them for hours without your ears beginning to hurt. Best of all, they fit and don't fall out. My workouts always involve jumping, laying on the ground, etc. and I would always get so annoyed with other ear buds falling out all the time - not these. Although, all the wear-and-tear does a number on the rubber after a few years, so mine finally gave out. Secondly, they are very expensive (but worth every penny). These ear buds are the kind that make you want to bury them in the backyard next to your dead dog when they give out and give them a moment of silence, and then write an online review as their epitaph. When the day finally comes that I can afford new ones, I know what brand I'll be coming for. RIP
Written by a customer while visiting bose.com
Customer Rating
5
Hear Nothin But The Nusic
on September 2, 2015
Posted by: bugg
Gender:Male
I've Had These Phones For Almost A Year And Are Still Very Satisfied With Them A Excellent Pair Of Headphones Activate The Noise Cancelling Feature And All You Hear Is The Music.
Written by a customer while visiting bose.com
Customer Rating
5
The best !!!
on May 6, 2019
Posted by: TMPDY
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I used It during my flights and the sound is quite good...
Written by a customer while visiting bose.com
Customer Rating
5
Really awesome
on November 1, 2015
Posted by: Jofab
Gender:Male
I really like them! Use them as in ear monitos. Great for cutting out stage noise.
Written by a customer while visiting bose.com
Posted by: DBestfromClovis
Gender:Male
Verified Purchase:Yes
Before purchasing this and the Quiet Comfort 25 headphones, I was already an owner of the Solo for my TV. I was already a fan of the warm, deep and clear sound that Bose offers. I'm experiencing that same Bose sound in both of these products. But noise cancelling takes it to the next level. Imagine being in an acoustically perfect room with a Bose system. And these stereo earphones are the most durable I've seen so far. I'm happy. Thanks Bose. Forever a fan
Written by a customer while visiting bose.com
Customer Rating
5
Good, but not for everyone
on November 24, 2015
Posted by: hugo tse
Gender:Male
whoever buy this earphone needs to try noise cancelling first. this earphone is a 5 star product for me but it is not for everyone. the noise cancelling produces a "dark" sound that bothers most people, some people even get sea-sick with just putting these on. at the beginning i find the dark noise bothering, and i did feel very much uncomfortable, but after a while i got used to it, i still feel it now, but the more i use it, the less im bothered by the dark noise. it cancels mechanical noises really well, but it does not cancel human voices.
Written by a customer while visiting bose.com
Customer Rating
5
The must-have item for frequent fliers
on December 11, 2015
Posted by: FredNorthupJr
Gender:Male
I own the over-ear noise canceling headphones by Bose, and these in-ear versions. While the over-ear ones might be slightly more comfortable, these are so much easier to travel with. In their pouch, they're very tiny - they'll fit in your jeans pocket, or any pocket in your laptop bag. Plus the ability to control your iPhone with them is invaluable - it makes talking to the flight attendant really easy, for example. Finally, they work as regular headphones if the battery dies (which it won't if you remember to charge it). They are absolutely worth the expense if you're in airplanes on a regular basis - don't skimp; your ears will thank you.
Written by a customer while visiting bose.com
Customer Rating
2
Problems with QC20
on December 3, 2016
Posted by: Mel
Gender:Female
I use only Bose products for my sound/music. QC20 sound is great but they fell apart after 3 years of taking great care of them. The hard part of the ear bud split open at the seam and the cover on the battery module. Because the ear bud is split open, when using noise cancelling, there is a piercing high pitch noise coming from that ear bud. I cannot justify purchasing another pair and wonder if the wireless pair will have the same problem in a few years. I purchase Bose products because they represent quality but I do not consider this a quality purchase.
Response from bose.comBy Ryan, Bose Service, December 5, 2016
Thank you for reaching out for help. We are glad that you like the sound quality that our QC headphones provide and would like to look into the best solutions to help you. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.
Written by a customer while visiting bose.com