| Customer Reviews Collected from bose.com |
Bose - QuietComfort® 20i Headphones (iOS) - Black
Average Customer Rating:
4.1
Rating breakdown 370 reviews
5 Stars
221
4 Stars
55
3 Stars
40
2 Stars
30
1 Star
24
Customer Reviews for Bose - QuietComfort® 20i Headphones (iOS) - Black
Customer Rating
4
nice voive cancelling
on June 15, 2017
Posted by: Brian
Gender:Male
i wish that it will have a pure black version because the blua color not cool enough!
Written by a customer while visiting bose.com
Customer Rating
4
Great stuff
on September 14, 2017
Posted by: KR
Gender:Male
Amazing , amazing ear buds. Only negative is they stick out of your ear enough that its not comfortable when laying on a pillow. I would still buy, work very well.
Written by a customer while visiting bose.com
Customer Rating
3
Loved it while it worked
on September 19, 2017
Posted by: col360
Gender:Female
I've had my headphones for about three years. Although they were expensive, they worked as promised: small, rechargeable, and great for travel. Unfortunately, now the headphones have intermittently stopped noise cancelling on left side; at times the headphones also emit a piercing electronic sound on the left side.
Written by a customer while visiting bose.com
Customer Rating
3
Don't use mic in office spaces
on September 20, 2017
Posted by: KC2728
Gender:Female
I love my headphones for their noise cancelling, sound quality, and comfort. Unfortunately, the microphone picks up all of the noise around me. I'm in a walled cubicle in an office with an average amount of noise (calls, but not constant, some mid-hall meetings, but not too many). It's very distracting for anyone on the other end of the skype call - they can hear any conversations and even hear other people typing. I try to mute myself anytime I'm not talking, otherwise everyone else on the call is distracted. It's not great for first impressions when meeting people for the first time over skype. A coworker at another location recommended these. I'm not sure if her location is that much quieter or if it's just my set. I'm purchasing another, much cheaper set of headphones for my calls. I'm very disappointed that for the price of these, they couldn't be the only pair I use.
Written by a customer while visiting bose.com
Customer Rating
3
the bose qc 20,s needs a new design.
on October 28, 2017
Posted by: meister 209
Gender:Male
the bose qc 20,s control module should be a new version with a smaller control module design and an non L shape 3.5 headphone jack.
Written by a customer while visiting bose.com
Customer Rating
4
Absolutely Fantastic Noise Cancellation
on August 15, 2018
Posted by: Steven
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I've been sitting on, running around with, and quite honestly abusing these earbuds for the past year and four months. After abusing them for I'd say at least 1500 hours of listening, the sound quality is still fantastic is going strong. HOWEVER, the noise cancelling module has started to peel off and die on me. Let me be clear, the sound quality is not being impacted at all, it's just the module's skin peeling to reveal the plastic underneath. Still no problems in terms of sound, comfort, or anything else. I'll be back if and when these guys run out on me. It'll be sooner or later.
Written by a customer while visiting bose.com
Customer Rating
4
Great sound but durability disappoints
on December 17, 2018
Posted by: Janet
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I have owned my QC20 headphones for 3 years, and they are starting to fall apart. The wire is now exposed in headset and the rubber coating has mostly peeled off the main unit. So the question is whether 25 cents a day is worth it for great sound? The sound is still excellent, and I use the headphones daily at my desk as I sit in an open office. They are also great on planes when I travel. I had previously owned a couple of pairs of the on-ear noise cancelling headphones. I prefer the in-ear buds as I find them more comfortable to wear over a long period of time. I am now contemplating whether to buy another pair, as I have found in the past that once the wires started to deteriorate, it gets worse fast. I prefer the jack to bluetooth as I use with several devices, but if I upgrade my iPhone I will no longer have a jack. I will probably get another pair, but I do wish they would last longer.
Written by a customer while visiting bose.com
Customer Rating
4
Nice product overall
on February 19, 2019
Posted by: JK
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I like the Bose heritage design that only the QC20 can have. It's special. I like the noise cancelling feature and of course, the aware mode. I can either delete or amplify my environmental sounds when I need to. Sound is okay. It has the genuine Bose sound with nice Bass. Though being nearly 5 years since these were released, I'm sure there should be a next series of these. Using a lightning to 3.5mm converter with a battery pack makes everything seem so bulky and heavy.
Also, referring to many other reviews it seems that the durability of these headphones
Also, referring to many other reviews it seems that the durability of these headphones
Written by a customer while visiting bose.com