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Customer Reviews Collected from Samsung US |
Samsung - 5.8 Cu. Ft. Slide-In Electric Range with Flex Duo™ Oven - Stainless Steel
Average Customer Rating:
4.2
Rating breakdown 79 reviews
5 Stars
47
4 Stars
21
3 Stars
1
2 Stars
3
1 Star
7
83%of customers recommend this product.
(
60 out of
72)
Customer Reviews for Samsung - 5.8 Cu. Ft. Slide-In Electric Range with Flex Duo™ Oven - Stainless Steel
Customer Rating
4
good all around product, great options. 1 issue
on July 16, 2018
Posted by: ncaatrack
from St. Louis
Expertise:Expert
I wanted you to be aware that the cleaning cycle on this oven overheats the surrounding area. my cabinets were damaged due to using the cleaning setting. I will refrain from using the setting in the future and only mechanically clean. I will attach some pictures. again, I have been very happy with this oven otherwise and hope to use their appliances in my new home build this fall. I also added some great use pics.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
4
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
5.8 Electric Stove
on August 6, 2019
Posted by: Infinitysaj06
from Pompano Beach, Fl.
[This review was collected as part of a promotion.] nice stove. however, wished it was on wheels to make for easier moving to clean under and behind. i also wish it had a off switch to prevent it from turning on when you wipe the front panel.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy ^Cat, Samsung Cares, August 8, 2019
We appreciate the feedback you provided about your range. Samsung is continually improving its products and services, and your feedback is vital to that process. Thank you for being a part of the Samsung family! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
2
Not a great range
on October 11, 2019
Posted by: Zero
[This review was collected as part of a promotion.] this range top is very inconsistent with heat. baking inside is good with the flex duo. oven is good, range top is not.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
2
Response from Samsung USBy ^Cat, Samsung Cares, January 2, 2020
I realize your experience has been less than ideal, and I would like to change that. I want to help by providing these links with information that addresses your concerns:
• Cooktop temperature issues: http://bit.ly/2tb4R9T
• One Burner on the Cooktop Does Not Get Hot: http://bit.ly/2BaWEDD
Thank you for being a part of the Samsung family! ^Cat
• Cooktop temperature issues: http://bit.ly/2tb4R9T
• One Burner on the Cooktop Does Not Get Hot: http://bit.ly/2BaWEDD
Thank you for being a part of the Samsung family! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
5
Meets Expectations
on October 11, 2019
Posted by: Rick
from Tennessee
[This review was collected as part of a promotion.] enjoying our new range ... no issues
suggestions for improvement:
- louder sound option
- warming eye on stove is not quite hot enough
- warming option for oven is a bit too hot
- louder sound option
- warming eye on stove is not quite hot enough
- warming option for oven is a bit too hot
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Cat, Samsung Cares, December 31, 2019
I definitely understand how frustrating it can be when results and expectations do not quite meet. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. Thank you for your feedback and for being a part of the Samsung family. ^Cat
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 11, 2019
Posted by: Betty Boop
from Maryland
[This review was collected as part of a promotion.] purchased 3 years ago and love my range. i was excited to have two ovens within an oven when needed. love the 3 burners in one option. i use that burner the most. great features on this range.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy ^Cat, Samsung Cares, December 30, 2019
We are thrilled to know you love your range and thank you for selecting Samsung for your cooking needs. Happy Cooking! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
5
Nice appliance...has design issues!
on July 27, 2020
Posted by: JANENE GAREY
[This review was collected as part of a promotion.] love the stove compared to old slide-in however leveling feet will not go lower than 36" so too high for my 35 & 3/4" counter tops! you can get front feet to replace but not back feet so we have to "rig" something to make height work - not fun and bad design!
also, stainless steel finish is cheaply made, had defective knob with a "stain" where finish was removed...so not the highest quality of ss finish...over all, i don't know if i would recommend based on these design issues!
also, stainless steel finish is cheaply made, had defective knob with a "stain" where finish was removed...so not the highest quality of ss finish...over all, i don't know if i would recommend based on these design issues!
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Fire hazard
on November 30, 2022
Posted by: Mikey
from Belleville ontario
Caught fire this week. 5 years old. Glad we were home seems there is an issue with these stoves. My samsung fridge door broke. My samsung TV has a line in it. Just saying?
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy Chrystel, Customer Care, March 30, 2023
Good Day,
Your safety will always come first, Mikey. We'd like to speak to you directly and get more information about your range for better assistance.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145618508, to help our team pull up your information.
Have a great day!
^Chrystel
Your safety will always come first, Mikey. We'd like to speak to you directly and get more information about your range for better assistance.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145618508, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US