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Customer Reviews Collected from Samsung US |
Samsung - 5.8 Cu. Ft. Slide-In Electric Range with Flex Duo™ Oven - Stainless Steel
Average Customer Rating:
4.2
Rating breakdown 79 reviews
5 Stars
47
4 Stars
21
3 Stars
1
2 Stars
3
1 Star
7
83%of customers recommend this product.
(
60 out of
72)
Customer Reviews for Samsung - 5.8 Cu. Ft. Slide-In Electric Range with Flex Duo™ Oven - Stainless Steel
Customer Rating
5
Very pleased with the new range
on March 19, 2016
Posted by: Rattle46
from Springtown, TX
Expertise:Intermediate
Love all the features! So much better than my Electolux ever was!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent addition to my kitchen!
on May 7, 2018
Posted by: JANZ18
from NY
Expertise:Intermediate
The dual ovens are fantastic. I can now prepare items at different temperatures at the same time. And, I can warm items in the bottom drawer at the same time! The warming "burner" on the top is also a very useful feature.
The only problem is that the probe can not be plugged in when both ovens are being used at the same time. I worked around this by using my own probe with a remote sensor.
Pros: Bright display, Realistic color, Inexpensive, attractive stainless/black combo
Cons: probe can't be plugged in when 2 ovens are used
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Product specs not accurate
on November 12, 2013
Posted by: SadinStLucie
Expertise:Intermediate
We just purchased this slide in range, so we really haven't used it much. However, we do have a complaint.
Our countertop is 35 1/2 " high so we were disappointed to learn that we cannot lower the height of the cooktop below 36 inches even though the specs said it was adjustable between 34 inches and 36 13/16 inches. The specs also said "the cooktop sits on top of your kitchen countertop to give a built in look." That is not apparently true - much to our dismay.
So, don't order this model if your countertop is less than 36" high.
Pros: attractive look
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
4
Response from Samsung USBy Trisha, Samsung Care, August 31, 2022
Hi SadinStLucie,
We are glad to know that you are using Samsung products. We apologize for the inconvenience of the range not meeting your desired specification. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.
You may click the link below for the specification guide of this range:
https://image-us.samsung.com/SamsungUS/home/home-appliances/ranges/freestanding/pd/ne58f9710ws-aa/specsheet/Range_Electric_NE58F9710WS_SPEC_SHEET.pdf
To further assist you, please contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144864437) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
We are glad to know that you are using Samsung products. We apologize for the inconvenience of the range not meeting your desired specification. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.
You may click the link below for the specification guide of this range:
https://image-us.samsung.com/SamsungUS/home/home-appliances/ranges/freestanding/pd/ne58f9710ws-aa/specsheet/Range_Electric_NE58F9710WS_SPEC_SHEET.pdf
To further assist you, please contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144864437) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on November 7, 2015
Posted by: Jan69
from Florida
Expertise:Intermediate
Neatly design with a lot of features. Controls to the tron which make for easy accessibility. Little pricy
Pros: Realistic color, Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Double Oven
on January 22, 2014
Posted by: Lik2Cook
Expertise:Intermediate
Just upgraded kitchen and wanted a slide-in with the capability of having 2 ovens. Wanted to be able to have a small oven for small baking, a medium for when wanting to cook slightly larger, and a large oven when needed for large items . Both being convection it will help cut down on cooking time. So far it has worked well
Pros: Bright display
Cons: knobs turn to easly with just a brushing
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features!
on February 9, 2015
Posted by: BeachGirl88
from Fitchburg, MA, USA
I love this range. It has so many options. It is taking me a while to learn them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nightmare so far... be warned.
on August 24, 2014
Posted by: Inexplicable
from Hanover, MA, USA
Expertise:Expert
I always want to be excited, happy and proud of my major purchases such as cars or appliances. So, when my wife and I dropped good money to buy this range at our local home appliances mega store, we were excited to have something so loaded with features and style. Well...
The range showed up, looked great, and they took away my functioning, older range. I needed to make slight modifications to my counters to shorten their depth (my older slide-in was installed by the cabinet maker who customized the counter to that range) and I spent a fair amount of time - almost a whole day - on this installation. Fair warning to those weekend warriors like me who aren't afraid of home improvement - WOW was I not expecting what I dealt with today. I used my original 3-wire power cord, and when I went to install the cord, I realized that the item referred to in the installation instructions as a "strain relief" was not included with the range. So, off I went to the home improvement mega store.
Once back, I wired the range up - any of you with skills for this will be scratching your head as to why they designed the screw locations for the wire anchor plate so that they're nearly inaccessible.. good luck if you have large hands! So, after a bunch of time tweaking the leveling legs for a flush fit, down to the cellar I went to throw the circuit breaker. I immediately got an error message on the control panel with the code E-0E, which is a door lock error. After a little investigation I realized that the door lock mechanism is continuously cycling, and the oven cycles will not work. My wife was able to boil water for tea, but then I turned off the breaker again to avoid the flashing lock symbol and occasional error beeps. So, now we can’t cook. Awesome.
The range showed up, looked great, and they took away my functioning, older range. I needed to make slight modifications to my counters to shorten their depth (my older slide-in was installed by the cabinet maker who customized the counter to that range) and I spent a fair amount of time - almost a whole day - on this installation. Fair warning to those weekend warriors like me who aren't afraid of home improvement - WOW was I not expecting what I dealt with today. I used my original 3-wire power cord, and when I went to install the cord, I realized that the item referred to in the installation instructions as a "strain relief" was not included with the range. So, off I went to the home improvement mega store.
Once back, I wired the range up - any of you with skills for this will be scratching your head as to why they designed the screw locations for the wire anchor plate so that they're nearly inaccessible.. good luck if you have large hands! So, after a bunch of time tweaking the leveling legs for a flush fit, down to the cellar I went to throw the circuit breaker. I immediately got an error message on the control panel with the code E-0E, which is a door lock error. After a little investigation I realized that the door lock mechanism is continuously cycling, and the oven cycles will not work. My wife was able to boil water for tea, but then I turned off the breaker again to avoid the flashing lock symbol and occasional error beeps. So, now we can’t cook. Awesome.
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very good range
on March 16, 2015
Posted by: LLeabook
from San Jose, CA, USA
Expertise:Intermediate
We have had this about a month now with no problems.Slides in the counter very nicely and looks great with our other stainless steel appliances.Love the lighting inside because it has both top and bottom.Like the double oven feature where you can slide in the divider and have two different heat settings which is nice.Easy to clean to of stove.Well worth the money.
Pros: Inexpensive, great lighting, heats great, stylish, easy to clean, child proof
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US