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Customer Reviews Collected from Samsung US |
Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Electric Convection Range
Average Customer Rating:
3.8
Rating breakdown 173 reviews
5 Stars
92
4 Stars
30
3 Stars
12
2 Stars
11
1 Star
28
71%of customers recommend this product.
(
114 out of
161)
Customer Reviews for Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Electric Convection Range
Customer Rating
5
great preformance
on December 9, 2014
Posted by: cindu
from oregon
Expertise:Intermediate
I didn't realize I was such a great cook until I started using this wonderful stove! The food cooked on the glass top comes out evenly cooked and the baking is fabulous. Before I had burnt and uncooked areas in my baking at the same time. The cook top cleans up with a creme cleanser that has a polish in it also. I always clean it cooled, first by using a razor blade to quickly scrap of burnt bits and finish off with the cleanser/polish to a nice shine. I recommend you try and keep splatters at a minimum so if you need to use a second burner during your cooking you wont have to worry about the splatters burning under the pan. I also checked out the size of my pan and the condition of their bottoms to limit any possible scratches or old baked on food burning into the cook top. I scrubbed the bottoms with steel wool and took a sander with a soft scrub pad and comet cleanser to the really bad ones to bring them back to the original shine. I also use the same cook top polish on the bottoms once in awhile to help keep everything smooth. I find if I use a pan with a dirty bottom some of the old stains burns onto the cook top and needs a bit of elbow grease with a razor to remove. I will never go back to electric ring burners!
Pros: Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Ms. Samsung, HQ, December 10, 2014
Thanks so much for the feedback and cleaning tips, Cindu!
- Ms. Samsung
- Ms. Samsung
Written by a customer while visiting Samsung US
Customer Rating
3
Became hot, expanding and making close cabinets hard to open.
on January 24, 2015
Posted by: kmuk
from Florida
Expertise:Intermediate
Great overall looking front design and future reach .
Operating it make wonders if anyone tested in real field and installations.
Installed between cabinets making operating cabinets doors impossible. During operation both range and wood cabinets became hot.
Operating it make wonders if anyone tested in real field and installations.
Installed between cabinets making operating cabinets doors impossible. During operation both range and wood cabinets became hot.
Pros: Bright display
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Camille , Samsung Care, August 29, 2022
Hi kmuk.
Thank you for reaching out regarding your range temperature concern. . On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. Regarding your concern, to help you with the temperature concern, Please do check this link.
Samsung electric and induction cooktop temperature issues
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Samsung range control panel is hot to the touch.
https://www.samsung.com/us/support/troubleshooting/TSG01110174
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144855928) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Thank you for reaching out regarding your range temperature concern. . On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. Regarding your concern, to help you with the temperature concern, Please do check this link.
Samsung electric and induction cooktop temperature issues
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Samsung range control panel is hot to the touch.
https://www.samsung.com/us/support/troubleshooting/TSG01110174
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144855928) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
3
Can't hear it
on January 28, 2015
Posted by: MikeMikeMikeMikeMike
from Indiana
Expertise:Expert
You will need to buy a separate timer because the stoves alarm is so soft you can't hear it unless you are standing next to the stove.
Pros: Bright display
Cons: Did not meet expectations, too quiet
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
3
Value
3
Response from Samsung USBy Camille , Samsung Care, August 23, 2022
Hi MikeMikeMikeMikeMike.
We apologize that your experience with the range timer was less than ideal. We appreciate all concerns that help us understand how to improve our products.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144831070) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
We apologize that your experience with the range timer was less than ideal. We appreciate all concerns that help us understand how to improve our products.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144831070) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
5
Just what my sweetheart wanted !
on March 8, 2015
Posted by: UncleBob61
from Levittown, PA, USA
Expertise:Expert
Bought this range for my girlfriend for Christmas and she loves it !!! She was at a store and was looking at this model when a salesman came up and asked if he could help her. She said no she was just dreaming of owning it. Without knowing that I went shopping to replace her old worn out range and ended up picking the same one she was dreaming about. Great looks and great features at a good price. She is teaching her granddaughter to bake with it, and they are having a good time bonding. With three racks they really put out the Christmas cookies this year ! OK I was thinking about the cookies when I surprised her and installed it and gave it to her early for Christmas.
Pros: Bright display, Durable, beautiful looking, convection feature, easy to install
Cons: not a one
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Ms. Samsung, HQ, March 9, 2015
What a wonderful gift, UncleBob61! Thanks for sharing your story!
- Ms. Samsung
- Ms. Samsung
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding features
on September 29, 2015
Posted by: Sugarvonsilver
from Havelock, NC, USA
Expertise:Intermediate
I've used my stove but have not operate it fully. I baked mac and cheese which turned out great and browned evenly on top. Presently, I've been using the stove top for cooking. The smooth top is easy to clean which is a plus.
Pros: Bright display
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This range is state of the art
on October 25, 2015
Posted by: cvjohns
from Copperas Cove, TX, USA
Expertise:Expert
This range has state of the art design, and features. The top burners and customizable and heat quickly. There is plenty of storage under the oven area.
Pros: Bright display, intuitive functions
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and functional
on December 1, 2015
Posted by: Cooks2day
from Medford, OR, USA
Expertise:Beginner
Love this range, wish it came in a finish beside stainless but this range was rated one of the best on Consumer Reports website. Looking forward to many years of cooking. Installed with ease and fit perfectly which can be an issue in my 1970's house. Love the touch display and intuitive controls that only light up if they are available options.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice!!
on December 7, 2015
Posted by: mkgeit
from South Dakota, USA
Expertise:Expert
This is beautiful range. Cook and bakes like a dream. Nice to have confection baking option available. Very sharp looking as well
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US