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Customer Reviews Collected from frigidaire.com |
Frigidaire - Gallery 22.6 Cu. Ft. Frost-Free Counter Depth French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average Customer Rating:
4.2
Rating breakdown 1,440 reviews
5 Stars
719
4 Stars
452
3 Stars
139
2 Stars
61
1 Star
69
84%of customers recommend this product.
(
1,181 out of
1,406)
Customer Reviews for Frigidaire - Gallery 22.6 Cu. Ft. Frost-Free Counter Depth French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
1
Worst quality ever!
on May 29, 2016
Posted by: Tobe
from North Carolina
Terribly weak ice maker, freezer door handle came loose and plastic door trays crack without impact. The ice maker is truly pathetic! Takes a day to produce a few cups of ice and spits it all over the floor instead of in your glass. Never another Frigidaire!
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Do not buy!
on June 12, 2016
Posted by: Rach1220
I have had this refrigerator for about a year now and we have had multiple issues with it. The ice started tasting like metal. We threw out most of the food thinking that was the cause, but ended up having to replace the ice maker because it was making the ice taste awful. The water either comes out fast or way too slow. The repairs would vary the pace of water dispenser. Currently, no ice is being made. It always says we need new water and air filters ever two months (which are very expensive). Just simply do not buy this appliance.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
JUNK
on July 13, 2016
Posted by: LARRY1951
from KANSAS CITY, MO
THIS IS ONE PIECE OF JUNK. FREEZER ICE MAKER NOTHING BUT TROUBLE, AND FREEZER DRAWERS ALREADY RUSTING. NEVER AGAIN WILL I BUY FRIGIDARE.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 3, 2016
Hi Larry1951,thank you for your review and feedback.I regret to hear of the difficulties you have experienced with your refrigerator. Please contact us directly, we would love to hear more from you about your ice maker and freezer drawer concerns.
Best Wishes
Ruth
Best Wishes
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Don't Buy!!!!!!!!
on August 16, 2016
Posted by: brco
from Waldwick, NJ, United States
I bought his refrigerator 2 and 1/2 months ago. The freezer and ice maker had to be repaired already without success. Now they are telling me it is the compressor!!! Have been without a freezer for almost two weeks and constant water dripping in the refrigerator section. Unacceptable. I will never buy a Frigidaire again!! Go wih a different brand and save yourself aggravation and a lot of time waiting for repair people to come!!!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, August 24, 2016
Hi brco, thank you for taking the time to submit your review. We regret to learn your refrigerator is not cooling properly. I understand that you are currently working with a professional service company to restore your refrigerator back to working condition. If you should have any additional questions or concerns, please contact us directly for assistance. Kindly, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
3
Bachelor Pad Fridge
on August 19, 2016
Posted by: RGuidry
from Baton Rouge, LA, United States
If you're buying this refrigerator to fit in a small apartment/bachelor pad, then it is a good choice. My wife and I have a small kitchen and it fits well in the small, galley size kitchen. That's one good point. The other good point is, if you're on a diet, this refrigerator will help you stay on that diet, because it has MINIMAL STORAGE CAPACITY. For the price you pay, the storage capacity does not justify the price tag.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 26, 2016
RGuidry, I can feel your frustration with the refrigerator. Your model has adjustable interior storage. Pages 25-26 of the Owner’s Manual for your model addresses how to customize the interior for your storage needs. I hope you have many years of enjoyment with your new appliance. Warm regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not happy
on November 9, 2016
Posted by: KristiT
from Austin, TX, United States
[This review was collected as part of a promotion.] It was delivered on 10/17/16 and the ice maker hasn't work yet. Waiting on a part. Poor quality and wish I could return it.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 1, 2016
KristiT, on behalf of Frigidaire, I apologize for any inconvenience your appliance has caused you and your family. This is absolutely not the experience we wish upon any of our consumers. We regret that you had to have a service call so soon and unexpectedly. Though no manufacturer can guarantee against repairs or service visit with any of their models, Frigidaire does stand behind their products and services. I have every confidence in our Authorized Service Provider, and that your service appointment has resolved your concerns. Should you have any questions, please do not hesitate to reconnect with us directly. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Out of Warranty & Out of Luck
on March 8, 2020
Posted by: NoFrigidaireForMe
I have never had issues with a fridge until this one. I had to turn off the ice maker due to (apparently common) problems, freezer drawer slides do not hold the door securely shut, rust forms on the back of the fridge from condensation (another common problem with this unit). I have never had a single appliance with so many design problems.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, March 10, 2020
Hello, Valued Consumer.
We appreciate your review.
I’m disappointed to learn your fridge hasn’t performed as expected. Rest assured, we make every effort to manufacture quality products.
If you’re experiencing any current issues with your fridge, please let us know!
You can chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Derrick
We appreciate your review.
I’m disappointed to learn your fridge hasn’t performed as expected. Rest assured, we make every effort to manufacture quality products.
If you’re experiencing any current issues with your fridge, please let us know!
You can chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Refrig...but
on August 26, 2015
Posted by: rayv8r
from California, United States
Wife is expert cook...loves being able to see all the food she has to use plus food stays fresher much longer due to great temp control..BUT my complaint is slow (and noicey) ice production and lukewarm filtered water compared to my previous side-by-side.
Written by a customer while visiting frigidaire.com