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Customer Reviews Collected from frigidaire.com |
Frigidaire - Gallery 22.6 Cu. Ft. Frost-Free Counter Depth French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average Customer Rating:
4.2
Rating breakdown 1,440 reviews
5 Stars
719
4 Stars
452
3 Stars
139
2 Stars
61
1 Star
69
84%of customers recommend this product.
(
1,181 out of
1,406)
Customer Reviews for Frigidaire - Gallery 22.6 Cu. Ft. Frost-Free Counter Depth French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
4
Great looking fridge
on November 17, 2015
Posted by: rldboco
from Boulder, CO, United States
On the expensive side, but needed a counter depth fridge to conserve space in a smaller condo. Lots of space on the inside, looks great (though installers left one door slightly higher than other).
I'm not a fan of indoor ice dispensers (they seem to break often, the ice is generally poorer quality than interior ice dispensers), but I do find myself filling up my water more often than when I had an interior water dispenser, and it gives me more space in the freezer if needed.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this fridge!
on September 29, 2016
Posted by: Samanosuke47
from Omaha, NE, United States
[This review was collected as part of a promotion.] My wife and I bought this fridge as part of a set, and gotta say we love it! It does not stick out far being counter depth, and while it reduces space inside, it's not that noticeable. Plus I'm sure it takes less energy to cool things being a smaller area. The appearance is quite pleasing as well, and there have been no issues for the ~2 months we have had the appliances. Registered them up with Frigidaire and hopefully will get long life out of them!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Great Features and Function except for Ice Maker
on January 14, 2017
Posted by: KandA
from Pennsylvania, United States
[This review was collected as part of a promotion.] We bought this refrigerator 8 months ago. For the first 5 months, everything worked extremely well. 3 months ago, the fan in the ice maker started freezing up. We've had 3 service calls for it (2 different Repair companies) but we still have the problem. I have to call again today. If they can get this fixed this time, I would give this product 5 stars. If they can't fix it, I give this product 2 stars
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 17, 2017
KandA, thank you for sharing your refrigerator experience with us. Our records indicate your service call was successful and everything tested OK. Should you have any questions, please reconnect with us directly for assistance. Do we get 5 stars? Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Icemaker issues
on January 19, 2017
Posted by: PKR611
from Green Bay, WI, United States
Bought the frig last February. It worked well for 6 months. The icemaker is terrible. It keeps freezing up and stopping the fan, which causes the cubes to thaw and have water dripping inside the frig. I have had repairmen come and added a seal kit, which worked for 3 weeks. The freezing issue is now back. I wish I never bought it!!!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 26, 2017
PKR611, I am so sorry to hear about your returning ice maker experience. Since your service call was just a few weeks ago, please reconnect with the servicer. Our servicers guarantee their repairs for 60 days, they will come back out as the matter was not resolved. Should you need assistance, please give us a call us Mon-Fri, 8a-8p EST or Saturday 9a-6p @ 877-435-3287. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Ice Maker Issues
on January 29, 2017
Posted by: Rob67
from Marlborough, MA, United States
I bought this refrigerator last year and the ice make is a big issue. I am having a warranty repair for a second time and am concerned that I will have to buy extended warranty to just maintain a working ice maker. I would appreciate some help from Electrolux.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 31, 2017
Hey ThomasM, I regret that you had to have a service call so soon and unexpectedly. I am glad that your Ice maker repair is being handled under the warranty coverage. Should you need any assistance, please reconnect with us directly by calling Mon-Fri, 8a-8p EST or Saturday 9a-6p @ 877-435-3287. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
3 stars
on February 16, 2017
Posted by: jf2621
from Tucson, AZ, United States
[This review was collected as part of a promotion.] I am happy with the counter depth and the overall look and functioning of the unit. My 3 star review is due to the fact that the ice-maker completely stopped working after only 6 months. Yes, it was still under warranty and Frigidaire was very responsive in sending a repairman who replaced the entire ice maker, but I don't expect ANY part of a major appliance to stop working within 6 months of installation.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, February 28, 2017
I'm sorry to hear about your icemaker experience, jf2621. I am glad, however, warranty was able to successfully resolve your concerns. Should you need further assistance, please feel free to contact us at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. Have a great day! Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love it
on February 22, 2017
Posted by: Mrsnbski
from Grayslake, IL, United States
[This review was collected as part of a promotion.] Great size for our narrow kitchen and love that it gets minimal fingerprints
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Horrible product!
on March 13, 2017
Posted by: Anonymous
from Texas, United States
A product that cost this much should work more than 1 year! Of course after the 1 year warranty is out the ice maker broke and wouldn't keep ice frozen and it would leak out of dispenser on door!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 15, 2017
I regret to hear of your refrigerator experience, Frigidaire friend. We would like to learn more, and see if we there is anything we can assist you with. Please reconnect with us directly by calling Mon-Fri, 8a-8p EST or Saturday 9a-6p @ 877-435-3287. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com