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Customer Reviews Collected from frigidaire.com |
Frigidaire - Gallery 22.6 Cu. Ft. Frost-Free Counter Depth French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average Customer Rating:
4.2
Rating breakdown 1,440 reviews
5 Stars
719
4 Stars
452
3 Stars
139
2 Stars
61
1 Star
69
84%of customers recommend this product.
(
1,181 out of
1,406)
Customer Reviews for Frigidaire - Gallery 22.6 Cu. Ft. Frost-Free Counter Depth French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
3
Ice maker
on March 27, 2017
Posted by: ngarcia1962
from Texas, United States
If you want ice plan ahead because this fridge doesn't make a lot. And it takes forever to make what it does.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Brandi, Online Outreach Specialist, March 29, 2017
Hey there, ngarcia1962! I am sorry to hear that your ice maker is not keeping up with the demands of your family. Check to make sure you have adequate water pressure, and make sure the filter is seated properly. You can also try using the Quick Ice or Quick Freeze feature to increase ice production. Feel free to reach out to us directly if you need additional assistance.
Best Wishes,
Brandi
Best Wishes,
Brandi
Written by a customer while visiting frigidaire.com
Customer Rating
4
great product, freezer unit could use more space
on April 21, 2017
Posted by: Sam41
from Georgia, United States
[This review was collected as part of a promotion.] best fridge I have owned, freezer space is a bit limited.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
No ice
on April 26, 2017
Posted by: Jcst
from Philadelphia, PA, United States
The ice maker is so bad it freezes constantly and you have to constantly call to send somebody and try to fix the problem do not buy it
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist, April 27, 2017
Oh no Jcst! I hate to hear that you are experiencing any matters with your refrigerator. In researching, I was unable to locate any recent contact or service request pertaining to your matter. So that we are able to assist you properly, we would like you to contact us directly at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience. Respectfully- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good! but not enough ice
on April 27, 2017
Posted by: SatisfiedCust
from Verona, PA, United States
[This review was collected as part of a promotion.] Had it for a couple of months, only downfall we use a lot of ice, so need to make extra in the freezer... like the hiding shelves...
I would recommend this to a friend!
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, May 16, 2017
Hey SatisfiedCust, I can understand how extra ice is a must. The great thing about this model is a second ice maker is definitely an option. Please contact us at 1-800-374-4432 if you should have any questions. Thank you kindly, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
5
liked look and price
on December 15, 2017
Posted by: butch20
from Fort Walton Beach, FL, United States
[This review was collected as part of a promotion.] Wanted counter depth replacement, this one looked good and fair price. Well pleased with look, utility and performance once put in use about a month ago now.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
It wasn’t as good as I expected
on February 21, 2018
Posted by: Tubbymi
from Oregon
[This review was collected as part of a promotion.] I bought this fridge in October 2017. I was afraid of the ice maker problem like most of review mentioned. I was lucky the ice maker seems to be OK. But, the fridge make some weird and loud noise once a day or once in a few days. I can’t call for repair just because it happened randomly. Good thing that I bought extended 5yrs warranty. I’ll have to see when I use longer. Was kind of disappointed that I can’t give a 5 stars review like others.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
2
ice In freezer
on May 2, 2020
Posted by: Chela Colvin
Had this for 4 years! Ice is forming in the freezer! Plastic on top of freezer drawer is cracked.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , May 6, 2020
Hi, Chela Colvin!
We appreciate you taking the time out to share your feedback with us and bring your concerns to our attention.
Typically, frost will occur if the doors are not closing, or sealing properly. Also, if the vents are blocked, it will restrict the airflow to prevent it from cooling as designed and causing frost.
Ensuring that the doors are closing, and the vents are not blocked, can alleviate most frost matters.
However, we would like to gain a little more insight pertaining to your drawer concern. At your convenience, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best Regards,
Ciara
We appreciate you taking the time out to share your feedback with us and bring your concerns to our attention.
Typically, frost will occur if the doors are not closing, or sealing properly. Also, if the vents are blocked, it will restrict the airflow to prevent it from cooling as designed and causing frost.
Ensuring that the doors are closing, and the vents are not blocked, can alleviate most frost matters.
However, we would like to gain a little more insight pertaining to your drawer concern. At your convenience, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
1
DO NOT BUY FRIGIDAIRE
on May 8, 2020
Posted by: JDiR
My fridge is about 3 YEARS OLD AND FROM DAY 1 i'VE HAD ISSUES WITH THE ICEMAKER.I bought the entire package of the appliances & am not really happy with any of them. Never again buy Frigidaire. If it were just me I'd think I was complaining too much but my neighbor and my niece both have had major issues with their Frigidaire refrigerators & after just 3 years my niece junked hers & bought a different on the advice of a refrigerator repairman who said Frigidaire products are no good. We agree!
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, May 13, 2020
Hello JDiR.
We appreciate you taking the time to share your experience with us. We do apologize for any inconvenience or disappointment you have encountered with the collection of appliances.
If you would to speak about these matters with us directly, please give our customer service team a call at 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST) or via Live Chat at Frigidaire.com.
Kindly, Anna
We appreciate you taking the time to share your experience with us. We do apologize for any inconvenience or disappointment you have encountered with the collection of appliances.
If you would to speak about these matters with us directly, please give our customer service team a call at 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST) or via Live Chat at Frigidaire.com.
Kindly, Anna
Written by a customer while visiting frigidaire.com