Purchased two 2920XL Cartridges - neither one is accepted by my HP Officejet 6500A Plus printer.
No, I would not recommend this to a friend.
Response from hp.comBy Binu, HP Support, February 7, 2018
Hi, thank you for taking the time to submit a review, I appreciate your feedback and I am sorry for all the inconvenience caused to you. Remember HP Support is always there to fix all your issues. I understand that you are experiencing an issue with your HP 920XL High Yield Black Ink Cartridge as it is not accepted by HP Officejet 6500A e-All-in-One Printer. Please follow the guidelines in this document to fix this issue: http://bit.ly/2E85Iga If this does not resolve the problem I would recommend contacting HP Support: http://hp.care/2nbNQFi Note that you will need to provide the Warranty Ends date of the cartridge. You can find the warranty end date on the cartridge itself.
was disappointed in last order, the cartridge quit printing, and was still half full, had to buy another, hope it runs the course, would like another to replace the bad one.
The carrtrige seemed dry. It made me question the print head. HP replaced the carrtrige and it seems to be working after several tries. I will find out after printing a few print jobs.
I would recommend this to a friend!
Performance
1
Response from hp.comBy Binu, HP Support, March 14, 2018
Hi, thank you for purchasing HP 920XL High Yield Black Ink Cartridge. I am sorry to know that this cartridge was not working and hence you replaced the cartridge and it is working now. I would request you to contact the seller if the issue persist. You can also contact HP Support in case you need further assistance: http://hp.care/2nbNQFi