hp.com Customer Reviews Collected from hp.com
HP - 920XL High-Yield Ink Cartridge - Black
Average Customer Rating:
4.2 out of 5
4.2
Open Ratings Snapshot
Rating breakdown 515 reviews
5 Stars
361
4 Stars
51
3 Stars
32
2 Stars
12
1 Star
59
86%of customers recommend this product. 
(
352 out of 408
)
Customer Reviews for HP - 920XL High-Yield Ink Cartridge - Black
Customer Rating
5 out of 5
5
The XL cart gives more copies per $ spent.
on October 24, 2017
Posted by: captjc
Verified Purchase:Yes
Great value for the $
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Black 920 ink cartridge
on October 31, 2017
Posted by: Cliffie
from Illinois
Verified Purchase:Yes
The ink cartridge loads easily , the print quality is good and they last a long time.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
HP Ink Cartridge
on November 17, 2017
Posted by: Dcobb5
Verified Purchase:Yes
Every time you introduce a new printer it requires more cartridges which cost more in the long run and yet doesnt seem to yeild as much print.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
expence
on November 18, 2017
Posted by: PIONEX
from Aurora, CO, USA
Verified Purchase:Yes
price to high printer 6000 waste to much ink costing to buy more ink every month
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
920XL Cartridges
on February 3, 2018
Posted by: KMReal
from Chicago, IL, USA
Verified Purchase:Yes
Purchased two 2920XL Cartridges - neither one is accepted by my HP Officejet 6500A Plus printer.
No, I would not recommend this to a friend.
Response from hp.comBy BinuHP SupportFebruary 7, 2018


Hi, thank you for taking the time to submit a review, I appreciate your feedback and I am sorry for all the inconvenience caused to you. Remember HP Support is always there to fix all your issues. I understand that you are experiencing an issue with your HP 920XL High Yield Black Ink Cartridge as it is not accepted by HP Officejet 6500A e-All-in-One Printer. Please follow the guidelines in this document to fix this issue: http://bit.ly/2E85Iga If this does not resolve the problem I would recommend contacting HP Support: http://hp.care/2nbNQFi Note that you will need to provide the Warranty Ends date of the cartridge. You can find the warranty end date on the cartridge itself.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Excellent printing results every time.
on February 5, 2018
Posted by: PamDZ
Verified Purchase:Yes
Easy to order and use. I make a lot of cards and the colors are very good.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
ink did not last only used half it quit printing
on February 14, 2018
Posted by: bevie67
Verified Purchase:Yes
was disappointed in last order, the cartridge quit printing, and was still half full, had to buy another, hope it runs the course, would like another to replace the bad one.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
1 out of 5
1
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Carrtrige seemed dry.
on March 11, 2018
Posted by: BGSF
Verified Purchase:Yes
The carrtrige seemed dry. It made me question the print head. HP replaced the carrtrige and it seems to be working after several tries. I will find out after printing a few print jobs.
I would recommend this to a friend!
Performance
1 out of 5
1
Response from hp.comBy BinuHP SupportMarch 14, 2018


Hi, thank you for purchasing HP 920XL High Yield Black Ink Cartridge. I am sorry to know that this cartridge was not working and hence you replaced the cartridge and it is working now. I would request you to contact the seller if the issue persist. You can also contact HP Support in case you need further assistance: http://hp.care/2nbNQFi
Written by a customer while visiting hp.com
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