[This review was collected as part of a promotion.] Much better to get the XL than the regular size cartridge, it last longer and better value for your money
[This review was collected as part of a promotion.] I ordered two of the black cartridges and only one works.,
I would recommend this to a friend!
Performance
1
Response from hp.comBy Mary Chris, HP Care, May 28, 2021
Hi,
I am sorry that you had this experience. It was sure to be disappointing when the one cartridge didn't work.
You can check about returning it to the seller. Instructions for completing the return and exchange process is covered at: store.hp.com/us/en/cv/returnsandexchanges